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2022 Retail Shippers Expo & Trade Show
May 26th - 29th, 2022 – Dallas, TX

Registration will open soon for the 2022 Retail Shippers Expo & Trade Show, May 26th - 29th, 2022 at the Hyatt Regency Dallas. This event brings together the key carriers, vendors/suppliers and subject-matter experts in the industry.

Open to all 11,000 store owners throughout the country, there is simply no better opportunity to access these resources and improve your business performance. The last in-person RS Expo, in 2019, was COMPLETELY SOLD OUT, so when registration opens plan to register ASAP so you can guarantee your spot at the largest independent AND franchise event in our industry.

 
Hyatt Regency Dallas

300 Reunion Blvd. | Dallas, Texas | 75207 | PH: (214) 651-1234 | WEB: www.HyattRegencyDallas.com

Here's what we have in store for you...

RS Expo Trade Show

The Industry's Largest Trade Show

A key feature of the Retail Shippers Expo is the Trade Show. This is your best chance to get that all-important face time with the carriers, vendors, and suppliers who provide us with the crucial products and services that allow us to build and grow our businesses. In addition to the long-term providers and vendors, exciting NEW products and services will be exhibited and demonstrated (some for the FIRST time). As the industry's largest trade show, the Retail Shippers Expo Trade Show should be on your list of "Can't Miss" events in 2021.

 

General Session

State-of-The-Industry Address

The State-of-the-Industry General Session is the "official" kick-off for the Retail Shippers Expo. A presentation by RS Associates President Brandon Gale will get the RS Expo started as he shares his view of where we are going as an industry. As part of the General Session, a review of the Expo schedule of events will guide you through the what, when, and where of the event to ensure you take full advantage of the content-packed program.

 

Breakout & Lab Sessions

Expert Training By Industry Leaders

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics, ranging from store operations to new profit centers. A long list of highly requested sessions run throughout the event. Plan on attending as many as you can. 

 

SpeedRounds

LIKE SPEED DATING...ONLY MORE EDUCATIONAL

You’ve heard of Speed Dating – this is the Retail Shippers version. 30 topics, 30 tables, 30 presenters, and someone with a stopwatch and whistle make for a fun and chaotic way to get A LOT of information in a short period of time. Learn about new products and services from industry leading vendors and hear first-hand from veteran store owners how they have boosted their bottom-line all these years through a specific profit center or service offering. You'll leave the session with a long list of new ideas to try in your own store!

 

Peer Networking

Share Ideas & Swap Your Best Stories

Arguably one of the most valuable aspects of any industry event is the chance to network with other store owners. It's the one time a year you'll get to be in a room with hundreds of other people that do what you do every day. This is a great opportunity to share success stories about your best profit centers, compare your most ridiculous customer tales and pick the brains of industry veterans so you can repeat their successes in your store. You will leave the event with not only new ideas and new friends, but also a renewed energy and enthusiasm for your business.

 

Point-of-sale Training

Learn how to get the most out of your software

Your Point-of-Sale software is the powerplant that helps you run your business efficiently, accurately, and as profitably as possible. Today's systems are some of the most robust and dynamic of any retail POS systems available. As an owner, you need to know how to take full advantage of everything these powerful tools are designed to do. Industry POS providers PostalMate® and ShipRite© will provide user training and system update classes throughout the weekend.

 
2022 RS Expo
Schedule Of Events
Thursday | May 26th

Note: An ALL-ACCESS PASS is required to attend Thursday events (Any All-Access Pass is acceptable.)

7:00a - 6:00p
Registration & Help Desk
 
8:00a - 5:00p
Zoom U - By FotoZoomer Pre-Event 

Zoom U? Zoom U is the continuation of support that FotoZoomer offers all FotoZoomer owners with education classes held both on-line as well as events around the country. These classes are design to give more hands-on training, production techniques and marketing support to help grow a store owners printing revenue. FotoZoomer is a family and family always makes sure you have everything you need to be successful.

 
8:00a - 4:00p
POSTALMATE® POINT-OF-SALE TRAININGPre-Event

Saddle-up for a day of training and networking with other PostalMate users and “prospectors”. Your software is powerful and robust, but for this journey, you’ll want to pack your saddle-bags with new tricks and tips that will lasso its full potential. Karen, Rhonda, Roger, and Sarah will be in the corral to help you steer down the path to better knowledge, efficiency, and productivity.

 
8:00a - 4:00p
SHIPRITE™ POINT-OF-SALE TRAININGPre-Event

It’s Technology Time! ShipRite is known for our award winning software system. Here are some of the topics that will be covered at this years training –  New Features, Tips & Tricks, Smart Mailboxes, Shipping Markups, Quickbooks Interface and more!

 

 
8:00a - 11:00a
RS Academy Certification Training Pre-Event | Additional Fee
  • Packing 101 - Packing Essentials
  • Shipping 101 - Basics Of Small Package Transportation
  • Shipping 102 - International Shipping
  • Operations 101 - Outstanding Customer Service
  • Operations 102 - Commercial Mail Receiving Agent
 
12:00p - 7:00p
BootCamp - Owners & Managers Seminar Pre-Event | Additional Fee

RS Boot Camp was developed by RS Academy for both new store owners and veteran operators and staff. As the seminar title indicates, this intensive program provides a comprehensive overview of what it takes to thrive in the retail shipping and business services industry. New owners will learn all the right steps, but of equal importance, we also show you how to avoid the costly mistakes many owners make. Veteran owners and staff will fine-tune and get their stores ‘back in fighting shape’.

 
3:00p - 6:00p
RS Academy Certification Training Pre-Event | Additional Fee
  • Packing 101 - Packing Essentials
  • Shipping 101 - Basics Of Small Package Transportation
  • Shipping 102 - International Shipping
  • Operations 101 - Outstanding Customer Service
  • Operations 102 - Commercial Mail Receiving Agent
 
7:00p - 8:30p
PackageHub Family Reception

As a special "Thank You" to our franchisees, PackageHub® will be hosting a reception for PBC's ONLY. This is your opportunity to meet and mingle with the other store owners that are making PackageHub® a success!

 
Friday | May 27th
7:00a - 6:00p
Registration & Help Desk
 
8:00a - 9:00a
UPS Welcome Breakfast & ASO Top Shipper Awards

Get a great start on a very busy day with a hearty breakfast and informative industry presentation by UPS as well as the Authorized Shipping Outlet Top Shipper Awards.

 
9:00a - 10:00a
Speaker: Satish Jindel

Returning speaker, Satish Jindel, President of ShipMatrix, will reflect on the retail shipping industry since we last heard from him in 2018 and provide his insight on where the industry is headed and how PackageHub® is a part of that future. Immediately following the presentation, Satish will be taking your questions.

 
10:15a - 12:15p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite©, will be providing hands-on training throughout the weekend.

 
10:15a - 12:15p
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
12:30p - 1:15p
Pitney Bowes Lunch

Refuel for a jam-packed afternoon of speakers and breakouts with a hearty lunch sponsored by Pitney Bowes.

 
1:15p - 1:45p
Speaker: Greg Ojeda

Greg Ojeda is a successful innovator with more than 25 years’ experience driving digital transformation across multiple industries including transportation and logistics. He joined the Pitney Bowes growing ecommerce division in 2019 bringing an entrepreneurial approach to commercial innovation and business development. His mandate is to modernize products and services, diversify our first/last mile network, and establish an ecosystem of partners to drive profitable growth. Program leadership includes PickUp/DropOff Network (PUDO), Returns Dispositioning, Accelerated Refunds, Exchanges, and Returns Experience Management. Greg is a futurist and driver of commercial innovation, helping clients connect with their customers and compete with Amazon.

 
1:45p - 2:15p
State-of-the-Industry: Brandon Gale

The State-of-the Industry General Session is the "official" kick off for the Retail Shippers Expo. Beginning with a look at the "State of The Industry" by RS Associates President Brandon Gale to get the Expo started. A review of the RS Expo schedule of events will guide you through the what, when, and where of the event to ensure you take full advantage of the content-packed program.

 
2:15p - 3:00p
Speaker: Casey Adams

This year, we are honored to have Casey Adams, President of Visible Supply Chain Management, as one of our Featured Speakers to share with us his views on business opportunities, marketing strategies and the future of PostalMate.

 
3:15p - 4:15p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite©, will be providing hands-on training throughout the weekend.

 
3:15p - 4:15p
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
6:00p - 7:15p
PostalMate Reception

Enjoy drinks and hors d'oeuvres before the Trade Show opens.

 
7:00p - 8:30p
RS Expo Trade Show - All-Access Pass Only

All-Access Pass holders get a first look at this year’s Trade Show. Spend some quality face time with the carriers and other exhibitors.

 
Saturday | May 28th
7:00a - 6:00p
Registration & Help Desk
 
8:00a - 9:00a
Sponsored Breakfast Sponsored by ShipRite

Get a great start on a very busy day with a hearty breakfast sponsored by ShipRite.

 
9:15a - 11:15a
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite©, will be providing hands-on training throughout the weekend.

 
9:15a - 11:15a
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
11:30a - 4:30p
RS Expo Trade Show

Package carriers, POS systems, new products, new services, and new technology--the latest and greatest will be on display for you to see first-hand. Of equal importance is that critical face time with the representatives from over 50 companies committed to helping you succeed.

 
4:45p - 6:00p
PackageHub Panel Discussion

This is your opportunity to get your questions answered and hear directly from the PackageHub experts.

 
7:00p - 9:00p
FedEx Dinner & Entertainment

Join us for an evening of food, fun and entertainment.

 
Sunday | May 29th
7:00a - 12:00p
Registration & Help Desk
 
8:00a - 9:00a
PackageHub Breakfast

Get a great start on a very busy last day with a hearty breakfast and sponsored by PackageHub®

 
9:30a - 10:30p
Town Hall Meeting & Open-Mic

This is your chance to hear about what’s happening in the industry and to ask questions that have been on your mind.

 
10:45a - 11:45a
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite©, will be providing hands-on training throughout the weekend.

 
10:45a - 11:45a
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
12:00p - 12:30p
Sponsored Lunch

Refuel for a jam-packed afternoon of speakers and breakouts with a hearty lunch sponsored (TBD).

 
12:30P - 1:30P
Speaker: Tony Wright

From Search Engine Optimization to Search Engine Marketing, industry expert Tony Wright CEO of Wright IMC, will share with you the secrets to a successful, and ultimately profitable, online presence for your business. Take good notes and make a list of your questions as Tony will be hosting a Question-and-Answer session immediately following his presentation.

 
1:45p - 3:45p
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
1:45p - 4:45p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite©, will be providing hands-on training throughout the weekend.

 

Note: All times and events are subject to change.

 
2022 RS Expo
Certrification Training & POS Training

The most successful store operators in the industry understand that Retail Shipping is not a simple business. There are literally tens of thousands of rules, regulations, best business practices and details that you must know before you can represent yourself as a real expert. Quality training and education for you and your staff is an absolute necessity.

RS Academy Schedule

PC Synergy is the leading supplier of automation to the retail shipping industry. PC Synergy offers more features to assist at every level of the retail shipping business. PostalMate® is a comprehensive yet easy to use solution, providing automation for shipping DHL, FedEx, UPS and USPS. Included with PostalMate® is a complete point-of-sale, accounts receivable and mailbox management system.

ShipRite™ began selling its software in 1997. At that time, and for the following 4 years, ShipRite’s™ Global Connect, proudly held the title of the ONLY Windows software with shipping and POS for mail & parcel Centers. ShipRite’s™ customers included independents as well as other franchises such as the Mailboxes, Etc and Airborne (now DHL.)

 
 

RS Academy Schedule

Thursday | May 26th — 12:00p to 7:00p
RS Bootcamp – Owners & Managers Seminar

RS Boot Camp was developed by RS Academy for both new store owners and veteran operators and staff. As the seminar title indicates, this intensive program provides a comprehensive overview of what it takes to thrive in the retail shipping and business services industry. New owners will learn all the right steps, but of equal importance, we also show you how to avoid the costly mistakes many owners make. Veteran owners and staff will fine-tune and get their stores ‘back in fighting shape’.

This seminar is presented by Brandon Gale, RS Associates President and 30-year industry veteran and multi-store owner along with industry suppliers, carriers and service providers.

PackageHub Member: $375

Premium Member: $390

Basic Member: $435

($100 discount for any additional students from the same store)

 
Thursday | May 26th — 9:00a & 3:00p
 
Shipping 101 – Basics of Small Package Transportation

Designed for new store owners and staff, this course covers the basics and the essential rules, requirements, science, and best practices for small package shipping in the United States. Subjects covered: specific carrier (DHL, FedEx, UPS, USPS) rules and terms of carriage, shipment size and weight limitations, insurance and shipment value protection, packaging requirements, package processing, pricing, shipping product options, service guarantees, automation options, and carrier account setup.

NOTE: This class meets the PBC Requirement for DOMESTIC SHIPPING training.

PackageHub Member: $60

Premium Member: $90

Basic Member: $110

 
Shipping 102 - International Shipping

International shipping is a substantial profit center for retail shipping centers, but remembering every detail, procedure, and regulation can be a challenge. Rules and services can change every day - and knowing how to adjust to those changes can mean the difference between great profits and great losses!

NOTE: This class meets the PBC Requirement for INTERNATIONAL SHIPPING training.

PackageHub Member: $60

Premium Member: $90

Basic Member: $110

 
Packing 101 - Packing Essentials

Find a box in the nearest dumpster, throw your stuff in, slap some duct tape on, mark it "Fragile", then ship it. Simple, right? Wrong. Many Retail Shipping Store operators make a grave mistake in thinking that packaging is simple. But in order to properly prepare your packages to survive the rigors of the transportation network, you must follow very specific carrier rules and the physics of packaging dynamics. This class covers both the science and rules; containers, packaging/cushioning materials and how to use the "right" one for the job, packaging techniques, sealing, carrier rules, and tricks of the trade that will make you a true packaging expert.

NOTE: This class meets the PBC Requirement for PROFESSIONAL PACKING training.

 

PackageHub Member: $60

Premium Member: $90

Basic Member: $110

 
Operations 101 –Oustanding Customer Service

This course is designed to help develop industry-specific, superior customer service skills. Learn about positive language, relationship building, and why customer service is more than just a smile. This course examines various scenarios, such as dealing with difficult customers and eliciting customer feedback. The learning outcome of this class is critical to the success of your business.

NOTE: This class meets the PBC Requirement for CUSTOMER SERVICE training.

PackageHub Member: $60

Premium Member: $90

Basic Member: $110

 
Operations 102 - Commercial Mail Receiveing Agent

If postal services are a part of your product mix, the United States Postal Service plays a vital role in your day-to-day operation. As a regulator, the USPS requires compliance with the rules and regulations imposed on private mailbox rental services through the Commercial Mail Receiving Agent (CMRA) program. And as a business partner, the USPS Approved Shipper Program provides marketing tools and operational support for reselling USPS products and services in your center. This three-hour operations course covers all the basics – and all the bases.

NOTE: This class meets the PBC Requirement for MAILBOX MANAGEMENT training.

PackageHub Member: $60

Premium Member: $90

Basic Member: $110

 
2022 RS Expo
Featured Speakers

When we look for featured speakers for the RS Expo, we think consider several factors, such as: the current needs of the modern retail shipper, the state of the industry, and what the future, near and far, will bring.

This year, we are honored to have Satish Jindel, President of ShipMatrix, Casey Adams, President of VisibleSCM, Tony Wright, CEO of WrightIMC, and Brandon Gale, President of Retail Shipping Associates & PackageHub as our Featured Speakers to share with us their views on business opportunities and marketing strategies.

For owners and operators looking to improve their businesses, listening to the Expo speakers is a necessity. Unique and inspiring industry insight from niche experts is just a small part of what our featured speakers have to offer at the 2022 RS Expo.

 

Here's who we have in store for you...

Satish Jindel

President – ShipMatrix

There are few people in the transportation industry better suited to explain the rapidly-changing landscape and what it means to Retail Shipping Store owners. Satish will illustrate where both the risks and the opportunities exist within the parcel transportation universe and show where and how we, as an industry, need to adapt in order to take full advantage. The opportunity to hear directly from one of the world’s leading experts is rare—and only RS Expo All Access Pass holders will have this distinct opportunity. Satish will be speaking on: TBD.

 

Casey Adams

Head of E-commerce Logistics North America – Maersk at A.P. Moller – Maersk

Most recently recognized as the recipient awarded with a place on the Supply & Demand Chain Executive 2021 Pros to Know list for his leadership capabilities during a time of unprecedented growth in the transportation and logistics industry, Casey Adams will be speaking on: Revenue Opportunities in the New Package Economy.

(Maersk is the parent company of PostalMate®.)

 

Tony Wright

CEO – WrightIMC

With extensive experience in crisis communication, brand reputation strategies, online media strategies, public relations, and other interactive marketing projects, Tony Wright has been recognized for awards locally and nationally, including the Excellence in Interactive Marketing Award, the Katie Awards, Webawards, and the PRweek awards. Tony will be speaking on: Digital Marketing – Creating Results Nationally & Locally.

 

Greg Ojeda

Senior Director, Commercial Innovation & Global Business Development – Pitney Bowes

Greg is a successful innovator with more than 25 years’ experience driving digital transformation across multiple industries including transportation and logistics. He joined the Pitney Bowes growing ecommerce division in 2019 bringing an entrepreneurial approach to commercial innovation and business development. His mandate is to modernize products and services, diversify our first/last mile network, and establish an ecosystem of partners to drive profitable growth. Program leadership includes the PickUp/DropOff Network (PUDO), Returns Dispositioning, Accelerated Refunds, Exchanges, and Returns Experience Management. Greg is a futurist and driver of commercial innovation, helping clients connect with their customers and compete with Amazon.

Prior to Pitney Bowes, he led the advanced manufacturing team at Jabil (the world’s third largest contract manufacturing), was co-founder of Essentium3D, a successful industrial 3D printing company, and co-founder of ShipJoy, a shippingUI which helped business shippers by providing easy to use software and the lowest commercial rates.

 

Brandon Gale

President – RS Associates & PackageHub®

Entering the transportation and logistics industry in 1984 as a retail shipping store owner/operator, Brandon Gale grew his single store operation into a 38-store chain of licensed and corporate centers. After serving as president of Associated Mail & Parcel Centers [2003-2007], he co-founded Retail Shipping Associates, the industry’s largest retail shipping trade organization. In 2020, he officially established PackageHub Business Centers, a nontraditional franchise for retail shipping centers. With his diverse range of industry experience and knowledge, Brandon will be speaking on: State of the Industry.

2022 RS Expo
Breakout Sessions
Social Media

Making the most out of your posts

FRI: 3:15p | SAT: 9:15a

You don’t have to pay in order to grow your social media! Learn about all the organic ways you can make your social media blossom.

Online Marketing Fundamentals

Driving new traffic-tailored for retail shippers

FRI: 11:15a | SAT: 10:15a

This class will give you step-by-step look at what to do online for your business. We will go in depth on your online reputation, Search Engine Optimization (SEO), social media and touch on emerging trends like social bots, retargeting, and geo-fencing.

Setting Customer Expectations: Intl. Shipping

Your customers depend on your expertise!

FRI: 10:15a | SUN: 10:45a

International shipping is not necessarily your customers’ everyday shipping option. Don’t let them learn the hard way! You are their local shipping consultant—it’s your job to help navigate the paperwork, conversions, carriers, and help them understand the requirements, risks, costs, and more.

What’s My Store Worth?

Maximizing the value of your store when it’s time to sell

FRI: 11:15a & 9:15a

We all work diligently to grow our stores, business lines, and customer traffic; but what is it all worth in terms of growing the value of our business? Review the basic valuation benchmarks for our industry so you can grow revenue, gross margin, and NOI. Understand the fundamentals of building the value of your business. 

The Price is Right!

Setting your retail shipping rates to maximize profits

FRI: 3:15p

How much do I charge to ship a package? What should my profit margins be? Am I leaving money on the table? If you ask yourself these questions, then this is the session for you. Karen Grant, a former 2-store owner with 20+ years in the industry is an expert on shipping rates will guide you to the right answers for your store.

Employee Hiring, Training, & Retaining

How to build (and keep) a super-star staff

FRI: 10:15a | SAT: 9:15a

Properly trained and happy staff is one of the keys to success. Finding, hiring, training and retaining professional staff members is especially tough in the gig economy. Dave Celec, owner of The Postal Route, has over 20 full-time employees, so he is a bona-fide expert on the processes involved in finding and keeping the very best. 

In-House Accounts: A Powerhouse Revenue Stream

A potential trove of un-mined treasure

FRI: 11:15a | SAT: 10:15a

Dave Celec is the owner of The Postal Route, a store with over $5 million in annual sales. Dave makes a small fortune by offering “In-House” accounts for his small & medium size business customers. Dave will show you how to start, manage, and grow this potentially huge profit center. 

Panel: Maximizing Drop-Offs

A pathway to additional profit

FRI: 11:15a | SAT: 9:15a

You get thousands of drop-offs every year and the number is likely to grow, so you need a strategy on how to turn drop-offs into additional dollars. A panel of astute store owners will share their ideas on how to up-sell, cross-sell and create profit opportunities with this growing segment of your business.

Multi-Store Operations

Walking & chewing gum — Mastering multi-tasking

SAT: 10:15a | SUN: 1:45p

Have you ever tried juggling? Have you ever tried juggling with knives? It takes a lot of concentration, practice, and ability to do it without injuring yourself (and others). Learn how to master the art of owning/managing multiple stores directly from a multi-store owner/operator. (Please note: The presenter will not be demonstrating the actual act of juggling.)

Maximizing In-Store Monitor Marketing

Images, videos, monetization & more!

FRI: 10:15a | SUN: 1:45p & 2:45p

Are you using the RSA (or PBC) in-store TV monitor PowerPoint deck? Did you know that it works great with an Amazon Firestick (or like-product)? Bring your storefront to the 21st century and get your digital displays up and running!

Panel: Print-for-Pay/Commercial Printingg

Discuss print-for-pay with a panel of experts!

FRI: 3:15p | SAT: 10:15a

Print-for-pay and document services are growing segments of the retail shipping store model. Learn from a store owner (who has been fine-tuning his printing services for years), and from representatives and print experts from two respected companies: FotoZoomer & RJ Young. Lease vs. buy, digital, color, wide format, binding, laminating, how to use the equipment and product lines to your best advantage—learn everything you need to know about your print options. 

A Legal Guide to Selling Your Store

A step-by-step legal guide (taught by a real lawyer)

FRI: 11:15a & 3:15p

When the time comes to sell, you need an Exit Strategy that includes the proper legal steps and agreements to ensure you get the most from the transaction while properly protecting your interests from a legal perspective. A member of the RSA legal team will guide you what to do and, perhaps more importantly, what not to do.

Retail Lease Negotiations & Renewals

How to get the most out of your retail lease

FRI: 10:15a & 11:15p

Your retail lease is one of the most important documents governing your business. Negotiating, re-negotiating, and renewing the correct terms and conditions requires knowledge of what, when, how and to what extent your terms and conditions can be negotiated to your best benefit. Ralph Perry-Miller, the leader of RSA’s legal team is presenting, so you’ll get the best advice available. 

Do You Know Your Numbers?

Key performance indicators and what to do with them

SAT: 10:15a | SUN: 2:45p

Knowing which numbers are important and how to use them properly can mean the success or failure of your business. Key Performance Indicators (KPIs) are numbers every store owner should know. This session will help you identify the numbers that are really important for your business and how to use them to ensure your success.

Essentials of a Modern Shipping Store

Is your business-brain modern minded?

SAT: 10:15a | SUN: 2:45p

Operating a retail shipping store in 2022 is very different than it used to be, and it’s our job as owners/operators to stay on top of new opportunities to grow our business! Are you doing everything you can for your business? Let’s talk, owner to owner, about identifying profit centers, utilizing the best tools and technology, and building business relationships.

Operating 1,800+ Virtual Mailboxes

Managing multiple software & hundreds of customers

SAT: 11:15a | SUN: 10:45a

From the perspective of a retail shipping store owner/operator—gain insight on best practices in operating 1,800+ virtual mailboxes with accounts from several different virtual mailbox platforms.

What’s New at iPostal1

Leading the evolution of the digital mailbox industry

SUN: 10:45a & 1:45p

Attention prospective and current digital mailbox operators! Learn about the latest innovations from iPostal1 that will help you save time and make more money. New programs include PackageSafe secure package delivery plans for online shoppers, and scan plans with ScanFast technology for superfast mail content scanning.

Anytime Mailbox

Leading private-labeled, cloud-based virtual mailbox tech

SAT: 9:15a | SUN: 2:45p

Anytime Mailbox is a white-label, digital mailbox software platform for postal & shipping operators. You have full control of your service plans including the fees you charge your customers. Your digital mailbox web portal, customer invoicing and mobile app are fully branded with your company logo. There are zero upfront expenses. Simple flat-rate pricing model, free training, we can invoice your customers on your behalf at no charge and we market your location via our global marketing campaigns. We are your partner, not your vendor.

Postscan Mail

Deep dive into the world of virtual mailbox!

SUN: 1:45p & 2:45p

Virtual mailbox services like PostScan Mail are the latest trend in the postal industry—the name of the game is getting your business name and services out there and PostScan Mail is a platform that can open you up to additional revenue generating opportunities and can expose you to a whole new world of customers: customers that are usually traveling, working from home, starting a new business, etc.!

International Freight

Mastering the international freight challenges

SUN: 10:45a

We must understand the basics of freight terminology reviewing packaging options for air/land/sea (ALS) freight shipments. Basic store model for freight services: Revenue opportunities and margin comparisons vs. Parcel shipping, Freight shipments customs fees.

Freight Shipping

Big shipping means big profits!

FRI: 11:15a | SAT: 9:15a

Shipping the BIG stuff from your small store. From simple tools and strategies to initial contact, pricing, quoting, and shipping it out, this breakout will cover it all.

Packaging Myths

Do you practice safe packing?

SAT: 9:15a & 10:15a

Do you use peanuts as cushioning material? Do "Fragile" and "This End Up" labels keep shipments safe? If a TV is in the original factory packaging, does it need to be re-packed? Can you ship a can of paint in a box? If you're not sure about the correct answers, you need to attend. We'll cover all the myths about packaging for the small parcel environment and how to make sure you pack for insurability every time.

Do You Offer Fulfillment Services?

BIG Revenue – Becoming a successful fulfillment specialist

FRI: 10:15a | SUN: 10:45a & 1:45p

Do you use peanuts as cushioning material? Do "Fragile" and "This End Up" labels keep shipments safe? If a TV is in the original factory packaging, does it need to be re-packed? Can you ship a can of paint in a box? If you're not sure about the correct answers, you need to attend. We'll cover all the myths about packaging for the small parcel environment and how to make sure you pack for insurability every time.

Website Workshop

Optimizing your digital presence

SAT: 10:15a | SUN: 10:45a

Optimizing your website should always rank in the top 5 things you must do for your business, especially in the digital era we live in today! Give your website the attention it needs, and it will inevitably generate more online traffic—which creates the potential for more in-store traffic.

Are Your Assets Covered?

PackageHub® business insurance explained

FRI: 10:15a & 3:15p

Breaking down the insurance policies you want & need! Join us for an in-depth look at what policies PackageHub® franchisees have that best protects them and their customers—gain a better understanding of what policies are essential for your business.

Sublimation Success

The advantages of offering sublimation printing

SUN: 1:40p

Learn about your next printing revenue stream! Sublimation printing is not a job for the average printer—which means your customers are looking for someone to do the job for them. Whether it’s for business or personal, customizing & personalizing products is always a popular demand amongst consumers. Learn how the process works and why you should consider offering this service in your store!

Promotional Items 

Specialty branding options your customers want & need

FRI: 3:15p

What entrepreneur, big or small, doesn’t want to promote their business and increase brand visibility? It’s an absolute “must” in the world of business—the question is: What is the best & most efficient way to do this? Be the answer your customers are looking for. Join our breakout and discover how offering promotional products can help fulfill your customers’ needs!

How to Brand Your Store: PBC 

The best way to co-brand, inside & out!

SUN: 1:15p

Advice from someone who knows the unlimited potential of proper signage and brand visibility. As PackageHub Business Centers® has said before, “Branding is the superpower that unites all our members!” Find out what you can do inside your store to increase brand visibility and get people talking about PackageHub®!

Panel: Intro to PackageHub®

Discover & discuss the benefits of the PBC Network

FRI: 10:15a | SUN: 10:45a

Whether you are a member or not, join our breakout session and learn more about the PackageHub Business Centers® (PBC) franchise directly from a panel of PBC store owners! Connect with your peers and familiarize yourself with the benefits of being a part of a nation-wide network. Discover for yourself why PBC is maintaining momentum and gaining attention.

uShip: Trains, Planes & Automobiles

Say “YES” to shipping ANYTHING

FRI: 3:15p

uShip is a shipping marketplace that connects businesses to thousands of customer-rated independent transport companies that ship large and bulky items with a variety of trucks and equipment. Find out how you can utilize this revolutionary platform to boost your business!

Cyber Security

Defend Your data, protect your business

SAT: 9:15a | SUN: 1:45a

Do you realize just how many threats and potential cyber-attacks are being directed to your computers & networks daily? Your livelihood depends on your computers working correctly throughout the workday—don’t let anyone mess with your systems! Learn the basics of cyber security, and protect your networks, devices, programs, and data from cyber-attacks.

Accounting 101

Accounting basics for retail shipping stores

SUN: 2:45p

Master the basics of accounting with Steve Weigman, Chief Financial Officer of RSA & PBC! With over 30 years of experience in accounting, financial consulting, business development, and strategic planning, Steve is prepared to share his expertise with you.

2022 RS Expo
Sponsors & Exhibitors

RS Expo Platinum Sponsors

FedEx

We are FedEx, with more than 280,000 people from different places and different backgrounds to rally around a common mission. FedEx is committed to providing outstanding customer experience, to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. While our early days are legendary, today’s FedEx has grown into a $39-billion network of companies, offering transportation and customer solutions. And we still back our services with the “absolutely, positively” spirit you expect from the trusted FedEx name.

WEB: www.rscentral.org/FedEx

 
UPS

Founded in 1907 as a messenger company in the United States, UPS has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe.

Today UPS is a global company with one of the most recognized and admired brands in the world. We have become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

WEB: www.rscentral.org/UPS

 
PC Synergy (PostalMate®)

PC Synergy is the leading supplier of automation to the retail shipping industry. PC Synergy offers more features to assist at every level of the retail shipping business. PostalMate® is a comprehensive yet easy to use solution, providing automation for shipping DHL, FedEx, UPS and USPS. Included with PostalMate® is a complete point-of-sale, accounts receivable and mailbox management system.

PH:800-485-6901 | WEB: www.pcsynergy.com | EMAIL: sales@pcsynergy.com

 
ShipRite

ShipRite™ began selling its software in 1997. At that time, and for the following 4 years, ShipRite’s™ Global Connect, proudly held the title of the ONLY Windows software with shipping and POS for mail & parcel Centers. ShipRite’s™ customers included independents as well as other franchises such as the Mail Boxes, Etc and Airborne (now DHL.)

PH:315-733-6191 | WEB: www.shipritesoftware.com | EMAIL: info@shipritesoftware.com

 
Pitney Bowes

Pitney Bowes is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing.

WEB: www.pitneybowes.com

FotoZoomer

FotoZoomer systems print professional-quality indoor and outdoor banners, poster-size calendars, canvas portraits, signage, photo enlargements, magnet backed prints, and more.

PH:702-485-4421 | WEB: www.fotozoomer.com | EMAIL: sales@fotozoomer.com

 
 

RS Expo Gold Sponsors

iPostal1

Now your customers can manage their postal mail & packages online, 24/7 from anywhere, with Digital Mailbox service from iPostal1. Tap into a huge new market for your store’s services. Add more mailbox rentals. Grow your revenues. Create more loyal customers. Expand your geographic reach. Defend against competition.

PH:845-579-5772 | WEB: www.uszoom.com | EMAIL: sales@ipostal1.com

 
CHUBB & Marsh McLennan

Chubb is the world’s largest publicly-traded property and casualty insurance group serving consumers and companies of all sizes with traditional and specialty insurance products and industry-leading claims and risk engineering services.

Retail Shipping Associates partners with Chubb and insurance broker, Marsh McLennan Agency (MMA), to provide RSA Members with a comprehensive and cost-effective business insurance solution. The MMA/Chubb insurance offering includes the following coverages: Business Owners’ Policy (BOP), Workers’ Compensation, Commercial Auto, Cyber Liability, Shippers Errors & Omissions (E&O), Notary Errors & Omissions (E&O) and Notary bond.

PH:703.354.1616 | WEB: www.mma-midatlantic.com

 
DHL Express

DHL has built the world’s premier global delivery network by trailblazing express shipping in one country after another. Over 220 countries and territories later, DHL is the global market leader of the international express and logistics industry. DHL specializes in providing customers with innovative and customized transportation solutions from a single source. Find out more about DHL by visiting the links below. DHL Authorized Shipping Centers are DHL’s only retail presence in the U.S.

PH:888-262-4462 | WEB: www.dhl-usa.com

 

RS Expo Trade Show Exhibitors

 
Anytime Mailbox

Anytime Mailbox is a white-label, digital mailbox software platform for postal & shipping operators. You have full control of your service plans including the fees you charge your customers. Your digital mailbox web portal, customer invoicing and mobile app are fully branded with your company logo. There are zero upfront expenses.  Simple flat-rate pricing model, free training, we can invoice your customers on your behalf at no charge and we market your location via our global marketing campaigns. We are your partner, not your vendor. Ask us for a free demo account today!

PH:866-444-8417 | WEB: www.anytimemailbox.com | EMAIL: sales@anytimemailbox.com

 
Advertising Specialty Institute (ASI)

The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry, with a network of over 25,000 distributors and suppliers throughout North America. ASI leads the industry in technology solutions, providing cloud-based e-commerce, enterprise resource planning software (ERP) and customer relationship management software (CRM). ESP Web™ is the industry’s leading tool for sourcing hundreds of thousands of products.

PH:800-301-9158 | WEB: www.asicentral.com

 
Authorized Retail

The Authorized Retail Member Community is the creation of a group of industry veterans with over 30 years combined expertise in retail, telecommunications, and consumer electronics products and services. Our focus is in supporting thousands of Alternative Retailers in North America with personalized service. Our goal is to help Alternative Retailers make more money. We offer retailers a membership into our community. Our unique vendor programs offer retailers the ability to source premier products & services, generate new revenue, attract new customers, and earn new profits.

PH:760-304-2300 | WEB: www.AuthorizedRetail.org | EMAIL: Loretta@authorizedretail.org

 
Avanti

The Avanti brand is all about characters caught in the act of living life to the fullest! Using a bright, bold, vivid style of photography, Avanti creates situations that mirror and magnify the drama of everyday life. Now the company introduces a new style of visual story-telling: America. This collection evokes the heart, humor and history of dreamers, artists, pioneers and everyday people over the last 100 years with archival photography and a unique history on the back of every card. Avanti Press has custom display programs with best in class benefits to support all of its greeting card brands.

PH:800.2.AVANTI | WEB: www.avantipress.com

 
Box Hero

BoxHero is a platform that enables local shipping stores to meet consumer shipping needs on-demand and without hassle. We make it possible for local shipping stores to offer pick-up services, same-day shipping, and to create shipping labels on our app. For customers, this means no more printing labels, taping boxes, or waiting in line. Own your territory on the map! No signup costs or monthly fees. Join us today!

PH:(929) 900-4376 | WEB: www.boxhero.com

 
Certifix LiveScan

Certifix Live Scan can help your postal & shipping center offer Live Scan fingerprinting services. Our system is compliant with state and federal requirements, included is a laptop, fingerprint scanner, card reader, complete training, technical support, and marketing. With nearly a decade of experience, we are confident that our network can help generate new business for your center. 

PH:800-710-1934 | WEB: www.certifixlivescan.com

 
Direct Link

Since 1986, Direct Link has represented PostNord, the national posts of Sweden & Denmark on an international scale. We use our industry knowledge and expertise to create the same high-quality services we offer in the Nordics all around the world. Direct Link offers fully tracked global delivery services, fulfilment and end to end solutions for every address in the world. Our organization is designed to offer the best solution for you, whether you are shipping ten packages a day or a thousand. When choosing Direct Link you will receive the best service possible, all provided by proven industry experts.

PH:(424) 450-1073 | WEB: www.directlink.com

 
Hexcel Pack

HexcelPack offers all-paper packaging solutions for the e-commerce, industrial, retail and office markets; providing wrapping, void fill and mailer solutions that are 100% recyclable, compostable and quickly eaten by microbes in the ocean. Our paper is made from the waste products of the lumber industry from one of the most sustainable forests in the world – Canada.

PH:(928) 593-0878 | WEB: www.hexcelpack.com

 
Initial Impression

Specializing in promotional products, award & recognition programs, tradeshow giveaways, & more. We, at Initial Impression, can help. Whether you’re looking for one product, a comprehensive online company store solution with dozens of promotional products, or anything in between—we can help! Inital Impression is the Official provider of PackageHub® branded apparel.

PH:800-397-1474 | WEB: www.initialimpression.com

 
International Package Shipping

International Package Shipping is the largest consumer-to-consumer package transportation company shipping from the United States to Europe. With over 60 years of experience handling ocean and air shipments, we have earned our reputation as a reliable, cost-effective and trusted, carrier handling shipments to 43 countries and growing. We work directly with over 500 independent retail-shipping outlets nationwide to provide their customers an affordable, deferred time-in-transit, international shipping alternative.

PH:413-6930-0065 | WEB: www.internationalpackageshipping.com
EMAIL: info@internationalpackageshipping.com

 
Jillson & Roberts

Jillson & Roberts offers the best & most fashion forward designs of decorative mailing products to cover every occasion. As a leader in the social expression industry, we offer a full line of gift wrap, tote bags, tissue, ribbon, bows, etc…. So how can we help you? Only our BEST SELLING designs are used for our decorative mailing products. That means, you already have a proven sales history when you offer our designs to your customers! That is a huge advantage that will help give your sales a boost while also adding lots of color and fun to your center.

PH:800-782-6722 | WEB: www.jillsonroberts.com | EMAIL: cs@JillsonRoberts.com

 
Jurat, Inc.

The notary journal has been confined to pen and paper since the very beginning. The safety and security concerns of going digital have been looming, and the technology to digitally capture a signers thumbprint has been non-existent. The Notary eJournal is an app that completely digitizes the entire notary journal experience. From capturing a signer’s thumbprint via Bluetooth scanner (an industry first) to scanning a signer’s ID to populate the entry fields - this turns the entire notary journal process into a fun and painless experience for both the notary & the signers.

WEB:www.juratinc.com

 
Kobis.com

Kobis.com is a distributor of personalization equipment and supplies, and an Authorized Reseller for DNP, Roland, and other leading manufacturers. We specialize in Digital Photography solutions, including the New DNP IDW500 Passport and ID system, and DNP SL620A Snaplab+ Photo Kiosk System. If you are ready to upgrade your current equipment, or add these profitable solutions to your store, visit us at the Orlando RSA Expo for a live demo.

PH:800-781-8002 | WEB: www.kobisonline.com | EMAIL: sales@kobis.com

 
Olson & Ives

We offer complete POS hardware packages which include PC’s, digital scales, touch screens, receipt & thermal label printers, credit card readers and software, bar code scanners, and cash drawers.

PH:800-205-0650 | WEB: www.olsonives.com | EMAIL: info@olsonives.com

 
PCS VoIP

PCS VoIP, Inc is a telecommunications solution provider to small, medium, and large businesses. We thrive on exceeding our customer’s expectations through our consultative solution. In today’s economy, reducing cost while enhancing productivity is the key to success. Our job is to work with our customers to reduce their operating cost while reaching higher standards of productivity through our products and services. Some of our features: Unlimited Local and Long-Distance Calling, 2 lines per extension, Vanity Numbers, Auto Attendant, Listen Life, Voicemail to Email, Custom Hold Music, Mobile Application, “Off Line” backup. All the features of our phone service can be managed sitting at your desk.

PH:214.509.8409 | WEB: www.pcsvoip.com

 
PictaMail

Pictamail evolves your physical mailboxes to meet the challenges of a digital world. This solution provides a mail management system that can help monetize incoming parcels along with upcoming PBC's PUDO setup. The easy and compatible PictaMail also provides you an ability to offer your own digital mailbox service.

PH:214.509.8409 | WEB: pictamail.com

 
Piloto Mail

PilotoMail is a mail management platform powering mailroom automation and virtual mailboxes. Featuring a white-labeled sleek interface, operators can manage large volumes of postal mail and comply with postal regulations through its hands-off ID verification process. Operators can also grow their business income by owning 100% of their client revenue and its operations.

PH:786-386-1941 | WEB: www.pilotomailapp.com | EMAIL: sales@pilotomail.com

 
PMTools

VSoftwareTools, Inc. is a leading provider of business technology services. Our flagship product PMTools (Profit Management Tools) made us a software leader of the Mail Ship and Parcel Industry.

PH:800-778-4078 | WEB: www.vsoftwaretools.com | EMAIL: sales@vsoftwaretools.com

 
PostScanMail

PostScan Mail offers easy and efficient solutions for individuals and businesses who want to manage their postal mail online. We save you both time and money because we scan your postal mail for you and then alert you to its arrival, you no longer need to constantly monitor your mail deliveries.

PH:800-624-5866 | WEB: www.postscanmail.com

 
PrintScan

Owned and operated by a retired NYPD Detective, PrintScan Fingerprinting is a leading provider of biometrics software and fingerprinting services. Our commitment to excellence begins with our staff who are stringently vetted and trained to provide the absolute best possible products and customer service in the industry. PrintScan has used its decades of experience in the trade to develop an affordable, flexible, robust, and user-friendly Live Scan system for the public.

PH:631-782-1700 | WEB: www.printscan.com

 
Prosperous Internet Marketing

Prosperous Internet Marketing is a full-service national online marketing agency based out of beautiful Pensacola Florida. As both a Google Partner and a DigitalMarketer Certified Partner, we have the knowledge and resources to help our clients with their online marketing needs. We specialize in Website Development, Search Engine Marketing, Pay Per Click Marketing, Social Media Marketing, Reputation Marketing and Call Tracking services. Our philosophy is simple, deliver verifiable results for the client.

PH:850-542-9009 | WEB: www.ProsperousIM.com/ship

 
Quilling Card

Greeting cards and gifts all handcrafted using the ancient paper art form of quilling; the art of rolling coiling and shaping strips of paper to create cohesive three-dimensional designs. Certified Fair Trade Federation Member. Don't just send a card, send art!

PH:508-405-2888 | WEB: www.QuillingCard.com | EMAIL: Info@QuillingCard.com

 
Refund Retriever

Refund Retriever monitors your FedEx and UPS to ensure you’re not losing money. Our easyto- set-up and use services, monitors your invoices, shipping disputes and any expenses billed to your shipping account... automatically disputing late packages and other billing mistakes. Damaged, missing packages and other reports are included for FREE. Best part? Refund Retriever is strictly 100% performance based. You’re never charged unless we confirm refund credits on your FedEx or UPS accounts.

PH:(800) 441-8085 | WEB: www.refundretriever.com

 
RJ Young

Whether it’s office technology like copiers and printers, managed IT services, smart security devices, or digital communication tools, RJ Young has you covered. We’re here to help you transition your existing workplace into the modern office. A modern office needs to be smart. It must integrate technology as a business advantage. Meaning, it must make employees’ day-to-day processes easier, faster, and more sophisticated. All to improve efficiency and outcomes. That’s where RJ Young comes in. We’re your one-stop for technology solutions that power your business.

PH:800-347-1955 | WEB: www.rjyoung.com

 
ShipandInsure.com

Shipandinsure.com is a preferred provider of transit coverage, insuring packaged shipments for loss or damage, sent by FedEx, UPS, USPS or FedEx Freight & other carriers, up to $500,000.00 plus, with extremely competitive rates. Claims are paid promptly, giving you peace of mind, with discounts of up to 40% off FedEx shipping rates.

PH:877-393-5310 | WEB: www.shipandinsure.com

 
ShredAmerica

Shred America is a veteran owned and operated shredding service provider. We specialize in secure document shredding, hard-drive destruction, and data security servics for businesses and individuals across the US. Our mission is to provide superior customer service, maintain operational efficiency, and apply state of the art equipment and technology while employing highly motivated people that share our core values and beliefs. Shred America employs both our first responders and veterans separated from the military.

PH:866-747-3387 | WEB: www.shredamerica.com

 
SignaPay

At SignaPay, we offer customized payment solutions so your business can quickly and easily begin accepting credit card payments. Our wide variety of payment processing solutions is ideal for businesses of any size, giving you more options to serve your customers.

PH:888.716.2670 | WEB: www.signapay.com | EMAIL: rsassociates@signapay.com

 
SmashDiscount

Like most business owners, we're always looking at trends and how we can increase revenue in our retail stores - So we created two mobile accessory displays to use in our off campus bookstore - the results were impactful and immediate. Based on that success, we dialed-in our supply chain and product line to offer our displays to other businesses.

PH: 610-873-4010 | WEB: www.Smashdiscount.com | EMAIL: info@smashdiscount.com

 
SupplySide USA

With years of experience working with thousands of parcel shipping centers, Supply Side USA can help you meet your retail goals. Take the guesswork out of retailing by providing fast-selling products, including locks, packing tape, protective products, boxes, decorative shipping and impulse items.

PH:800-284-7357 | WEB: www.supplysideusa.com | EMAIL: sales@supplysideusa.com

 
The Shipping Saint

The Shipping Saint streamlines the inventory, packing & shipping processes for pack-and-ship stores. With easy drag-and-drop touchscreen technology, Shipping Saint saves time & money by making the process more efficient, automating routine customer communications, displaying up-front carrier comparisons, insurance, and easy one-touch labeling. No hassle, no fuss, it’s a no brainer.

PH:812.233.3949 | WEB: www.shippingsaint.com

 
The Perfect Shipping

Our Self-Service Shipping kiosk will help you reduce costs, free-up counter time to provide other services, or expand to new locations at a fraction of the cost of a traditional store. SEND vastly reduces training time, and virtually eliminates surcharges and regulatory issues. Your clients will love sending a domestic or international package in less than two minutes. SEND is patented and NTEP certified for retail shipping. Self-Service is evidently exploding in every other industry. SEND’s innovative technology makes Self-Service possible and profitable in your business! Ask for a virtual demo! Dallas store? Ask about our pre-expo promotion!

PH:786-265-9418 | WEB: www.theperfectshipping.com | EMAIL: sales@theperfectshipping.com

 
uBoxes

uBoxes is One of the Largest Distribution Networks of Independent Manufactures for over 19 years with mastered experience in eCommerce platform. Fully integrated EDI, SOAP, REST, and API programming interfaces, uBoxes services platforms such as Amazon, Walmart, Sears Military Exchange, B2B, and B2C Online Store exposure as well as cross marketing for uBoxes’ partners. We specialize in Sourcing capabilities throughout Latin America and the United States, with over 15 fulfillment warehouses and multiple manufacturing plants strategically placed throughout the US to service all businesses and customers within 1-3 day transit times.

WEB: www.uboxes.com

 
uShip

uShip is a shipping marketplace that connects businesses to thousands of customer-rated independent transport companies that ship large and bulky items with a variety of trucks and equipment.

WEB: www.uship.com

 
Wright IMC

While known as a top Dallas SEO & PPC digital marketing agency. We also have a burning desire for all things digital marketing and can handle anything from SEO/PPC to Reputation Management and Social Media Marketing. We’ve been recognized as among the top SEO consultants in the world by the Clutch publication list.

PH:(469)-277-8150 | WEB: www.wrightimc.com

 
2022 RS Expo
Attendee Testimonials

FIND OUT WHY OTHER STORE OWNERS ATTEND

Attending the RS Expo & Trade Show should be part of every owner’s success plan. Take a minute to read some testimonials from your peers. The Expo only comes around every 18 months — can you afford to miss the event and the opportunities Expo provides?

Megan Fischer

Goin' Postal — Defiance, OH

"I just wanted to say that by going to the convention, I've easily made $30,000+ MORE a year! If you want to hear firsthand how attending the RS Expo has changed my business, you're more than welcome to call me at the store anytime (seriously...419-782-5309) and I’d be more than happy to tell you why you must come to Orlando this year! "

Kay Omer

Box it — The Woodlands, TX

"My first Expo was Las Vegas in 2016. Having been in business for 27 years, I walked away with not only alot of great ideas and education, it gave me a new excitement in my business. PostalMate® had a whole bunch of sessions which I always enjoy and lots of great vendors and industry carriers with the latest updates that are so valuable. Expo is such a great value considering all the great stuff we walk away with. There is lots of fun, energy and excitement here and lots of terrific folks."

Ray Norton

Mail-Pak Your Box Store — McAllen, TX

"I've attended virtually every Expo and, without fail, I've always returned to my store with at least one valuable learning experience, new product or new service for my operation. In addition, the opportunity to share experiences with other store owners is priceless. If cost is a concern for potential attendees, I can assure them that I have profited more than the cost of the Expo every time. Go.....you'll never regret it!"

Bruce Bernstein

Parcels Plus — Pompano Beach, FL

"The number one reason I go to the RS Expo is I DON’T KNOW EVERYTHING. I have been in the business for 20 years. I have attended almost every annual and regional conference for the past 15 years. The main reason I keep returning is that each and every conference more than pays for itself. Whether it be learning about new products and services, updates on how better to use the industry specific software or networking with fellow store owners on how they do things, the conferences have always given me an ROI that justifies my continued attendance. It also helps to get away from your business occasionally to give you a better perspective on it."

Charlie Bournis

Office 11211 — Brookyn, NY

"My first Expo was in 2013 in Orlando. I used Orlando as an excuse to go to Disney with my family. I told my wife that i would just go to the trade show on Friday night and then we can go to Disney on the weekend. After 10 years "in the business" I figured I already knew everything... I did not need to go to a show to learn anything. Boy was i wrong! I learned so much just on Friday that i went back on Saturday and let my wife take the kids to Disney. I made so much more money in the preceding months that when the next regional training was available i booked my flight and just went. Do not make my mistake and work for a decade and not know what you are doing. #DontBeStupid"

Bobby Walker

Postalcenter — Milford, MA

"I attend the RS Expo because it’s the best way for me to stay current with the latest industry trends and changes. It is also a great venue to network with the best store owners in the country. Each year I attend, I come back with the best ideas on how to improve our company."

Jim Brown

Total Choice Shipping — Ottumwa, IA

"Why go to Expo? The educational opportunities are important. If you’re going to be a professional in this industry, you need to be educated. The new products and services you’ll find at the trade show are important. Without new ideas your business will grow stagnant. However, the number one reason to attend is the faces you get to put with the names and voices you’ve heard and articles you’ve read. The contacts you make with other store owners and vendors will be invaluable to you. When you get back to your store and think how do I do this? Or better yet, SHOULD I do this? You’ll know who to call to get that advice. So grab your sunscreen and I’ll see you in Orlando!"

Joe Wightman

Greenwich Village Mail Center — New York , NY

"One of the main reasons to attend Expo is networking with other owners. It is fairly common to encounter an owner who has dealt with a problem that you are dealing with or has experience in a new profit center that you are contemplating. The breakout sessions are perfect for networking. The trade show discounts can really help to pay for your investment in attending Expo as well. Plus, you can build a vacation if so inclined!"

Andy Nyhart

Lind-Hart Mini Ship — Hamburg , NY

"One of the top reasons my store has been in business for 35 years is because our customers trust us. They know we stay on top of our game and it’s because of events like the Expo! The networking, education and vendor relationships make us powerful with knowledge and confidence."

Dave Shira

More Than A Mailbox — Folsom, CA

"PURE GOLD! There are three parts to the RS Expo that are all filled with incredible ideas for your business. You do have to be ready to listen and take notes.

The first part is the basic How-To-Do Training sessions that we all need. This is usually scheduled before the Expo itself and covers most of what you need to do and how to do it. The Second is the breakout sessions. This is where you learn to do it better. The third and arguably the most important is the down time between sessions or in the evening. The Mail and Parcel Family is full of folks that want to share the good, the bad, and the ugly. Ideas and stories flow as freely as the drink.

At our first session over 11 years ago Kim and I came away with an idea that we implemented immediately, and it has been growing ever since. This one idea netted nearly $49,000 last year alone. The biggest challenge I walk away with from every Expo is how to prioritize all the great ideas that I came away with in my little note pad."

Paul Beals

Mail Copy Plus — Winter Springs, FL

"If you can get to the RS Expo, you will not regret it. You will learn stuff you didn't know that you didn't know. The networking with fellow store owners, vendors, carriers keeps you informed in this ever changing industry. Don't be out there in your own little world — come, if you can, to Orlando for th RS Expo 2018."

Rajan Dorasami

Box & Ship — Fort Worth, TX

"There is no better place to be inspired than at RS Expo — where hundreds of other store owners are excited to share their successes, failures and innovations in order to improve our industry and your business."

Evan Keller

Super Postal Center— Boca Raton, FL

"They say that Expo’s, conventions and conferences are just for the newbies. I beg to differ. I have been in the industry for nearly 26 years, and continue to attend as many of them as I can. Times they are a changing, and the ONLY way to keep up is to attend the RS Expo. It’s the best investment of time and money you will make all year. Don’t become stale and stagnant. Make an effort to attend the Expo! You can thank me later."

Rita Warren

Beach Mailbox and Gifts — San Diego, CA

“I attended RS Expo only a few months after buying my store. It was by far the best thing I did as a new store owner. I came away with literally pages and pages of notes on how to improve my store and make more money. There were so many ideas, I thought I’d never be able to implement them all. Now, 18 months later, I’ve incorporated most of the ideas and added new services and products that I’d learned about at the RS Expo. The result has been a 35% increase in revenues since I bought my store. Thank you RSA!”