Keynote Presentations

Recorded Live at 2018 RS Expo

  • Title
    Date Recorded
  • State of The Industry
    State of The Industry - by RS Associates President Brandon Gale
  • How I Built a $4 Million Store
    How I Built a $4 Million Store by Dave Celec
  • RS Expo 2018 Keynote Presentation
    Risk/Opportunities For Retail Shipping In An E-Commerce Market


2018 Retail Shippers Expo & Trade Show
May 3rd - 6th, 2018 – Orlando, FL

Registration is now open for the 2018 Retail Shippers Expo & Trade Show, May 3rd - 6th, 2018 at the Caribe Royale All-Suites Hotel & Convention Center, just minutes from Disney World®. This event brings together the key carriers, vendors/suppliers and subject-matter experts in the industry.

Open to all 11,000 store owners throughout the country, there is simply no better opportunity to access these resources and improve your business performance. Last year's event was COMPLETELY SOLD OUT, so register today to guarantee your spot at the largest independent AND franchise event in our industry.

Caribe Royale All-Suites Hotel & Convention Center

8101 World Center Drive | Orlando, FL | 32821 | PH: (407) 238-8000 WEB: www.cariberoyale.com

Here's what we have in store for you...

The Industry's Largest Trade Show

A key feature of the Retail Shippers Expo is the Trade Show. This is your best chance to get that all-important face time with the carriers, vendors, and suppliers who provide us with the crucial products and services that allow us to build and grow our businesses. In addition to the long-term providers and vendors, exciting NEW products and services will be exhibited and demonstrated (some for the FIRST time). As the industry's largest trade show, the Retail Shippers Expo Trade Show should be on your list of "Can't Miss" events in 2018.


The State-of-the-Industry General Session is the "official" kick-off for the Retail Shippers Expo. A presentation by RS Associates President Brandon Gale will get the RS Expo started as he shares his view of where we are going as an industry. As part of the General Session, a review of the Expo schedule of events will guide you through the what, when, and where of the event to ensure you take full advantage of the content-packed program.

Breakout & Lab Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics, ranging from store operations to new profit centers. A long list of highly requested sessions run throughout the event. Plan on attending as many as you can. Breakout topics listed below

  • Dressing Your Store for SuccessMerchandising
  • The Basics of Business CommunicationsTurning Tire Kickers into paying customers (LAB)
  • FedEx Same Day City: New Service Available To FASCs
  • FedExFreight & The FedEx Freightbox
  • Digital FingerprintingThe Next “Fax Machine”?
  • Store Staffing – How to Recruit, Hire, Train and Retain the best staff in the business
  • The Newbie Survival Guide (Panel Discussion)
  • Exit StrategyPlanning For The Day You Sell (Panel Discussion)
  • RS Postal RatesHow I saved over $160K
  • Direct MailMarketing Tool AND Profit Center
  • Security For Your Store (Panel Discussion)
  • Summer Camp ShippingChristmas In July/August
  • Scam CityAvoiding the growing ‘Scam Community’(Panel Discussion)
  • Social Media for Dummies (Panel Discussion)
  • Advanced Social Media Marketing
  • Loss & Damage Claims – The Proper Way
  • Building Your Print-On-Demand Portfolio (Panel Discussion)
  • Is Your Store ‘Present’ online?
  • UPS CapitalCyber Risk Insurance & Merchant Services Solutions

NOTE: More Breakouts will be added in the coming days

Point-of-Sale Training Tracks

Your Point of Sale software is the powerplant that helps you run your business efficiently, accurately, and as profitably as possible. Today's systems are some of the most robust and dynamic of any retail POS systems available. As an owner, you need to know how to take full advantage of everything these powerful tools are designed to do. Industry POS providers PostalMate® and ShipRite© will provide user training and system update classes throughout the weekend.


RS Expo Platinum Sponsors


We are FedEx, with more than 280,000 people from different places and different backgrounds to rally around a common mission. FedEx is committed to providing outstanding customer experience, to being a great place to work, a thoughtful steward of the environment and a caring citizen in the communities where we live and work. While our early days are legendary, today’s FedEx has grown into a $39-billion network of companies, offering transportation and customer solutions. And we still back our services with the “absolutely, positively” spirit you expect from the trusted FedEx name.

WEB: www.rscentral.org/FedEx


Founded in 1907 as a messenger company in the United States, UPS has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe.

Today UPS is a global company with one of the most recognized and admired brands in the world. We have become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

WEB: www.rscentral.org/UPS

PC Synergy (PostalMate®)

PC Synergy is the leading supplier of automation to the retail shipping industry. PC Synergy offers more features to assist at every level of the retail shipping business. PostalMate® is a comprehensive yet easy to use solution, providing automation for shipping DHL, FedEx, UPS and USPS. Included with PostalMate® is a complete point-of-sale, accounts receivable and mailbox management system.

PH: 800-485-6901 | WEB: www.pcsynergy.com | EMAIL: sales@pcsynergy.com


ShipRite™ began selling its software in 1997. At that time, and for the following 4 years, ShipRite’s™ Global Connect, proudly held the title of the ONLY Windows software with shipping and POS for mail & parcel Centers. ShipRite’s™ customers included independents as well as other franchises such as the Mail Boxes, Etc and Airborne (now DHL.)

PH: 315-733-6191 | WEB: www.shipritesoftware.com | EMAIL: info@shipritesoftware.com


RS Expo Gold Sponsors


DHL has built the world’s premier global delivery network by trailblazing express shipping in one country after another. Over 220 countries and territories later, DHL is the global market leader of the international express and logistics industry. DHL specializes in providing customers with innovative and customized transportation solutions from a single source. Find out more about DHL by visiting the links below. DHL Authorized Shipping Centers are DHL’s only retail presence in the U.S.

PH: 888-262-4462 | WEB: www.dhl-usa.com


FotoZoomer systems print professional-quality indoor and outdoor banners, poster-size calendars, canvas portraits, signage, photo enlargements, magnet backed prints, and more.

PH: 702-485-4421 | WEB: www.fotozoomer.com | EMAIL: sales@fotozoomer.com


Now your customers can manage their postal mail & packages online, 24/7 from anywhere. Tap into a huge new market for your store’s services.

PH: 845-579-5770 | WEB: www.ipostal1.com | EMAIL: barryg@usamail1.com

Marsh Insurance

Marsh is the world’s leading insurance broker and risk adviser. Marsh has over 24,000 employees and provides advice and transactional capabilities to clients in over 100 countries.

PH: 866-365-8988 | WEB: www.rscentral.org/Insurance | EMAIL: CustomerCare@rscentral.org

Refund Retriever

Each FedEx & UPS package you send it guaranteed to arrive on time or it's FREE! Since 2006, Refund Retriever has audited Ground, Express and International packages for late deliveries and billing mistakes. We have tons of reports and analytics. Late deliveries, un-voided labels, duplicate charges and other billing mistakes do not stand a chance.

PH: 800-441-8085 | WEB: www.refundretriever.com/ | EMAIL: Brian@refundretriever.com

U.S. Postal Service

The U.S. Postal Service® delivers more mail to more addresses in a larger geographical area than any other post in the world. We deliver to over 149 million residences, businesses and Post Office Boxes™. Interested in growing your business? Become part of the USPS Approved Shipper Program. What’s in it for you? Increased customer traffic; increased store revenue; association with a trusted, well known brand; no fee license agreement; and point of purchase signage, free of charge from the U.S.P.S.

WEB: www.usps.com

You Crate

You Crate is committed to providing superior service, protection, and handling of your valued assets, on your timeline. With You Crate you set the pace of the move, load, and unload of your commercial or residential shipment. Whether you are shipping across the country or need a storage solution, You Crate is there for you. R+L Carriers’ You Crate is specially designed to protect your cargo. Our heavy-duty wood crates are fast and easy to assemble, include internal tie-down brackets, and are environmentally friendly, reusable, returnable containers. Expedited and Guaranteed You Create Service is also available.

 PH: 877-558-2580 | WEB: www.youcrate.com | EMAIL: youcratecs@rlcarriers.com


RS Expo Trade Show Exhibitors

AES Logistics

13 Straight years of revenue growth says it all about AES Logistics’ ability to remain in the forefront of the Logistics Industry.

PH: 866-365-8988 | WEB: www.rscentral.org/Freight | EMAIL: CustomerCare@rscentral.org

Anytime Mailbox

Anytime Mailbox is a white-label, digital mailbox software platform for postal & shipping operators. You have full control of your service plans including the fees you charge your customers. Your digital mailbox web portal, customer invoicing and mobile app are fully branded with your company logo. There are zero upfront expenses.  Simple flat-rate pricing model, free training, we can invoice your customers on your behalf at no charge and we market your location via our global marketing campaigns. We are your partner, not your vendor. Ask us for a free demo account today!

PH: 866-444-8417 | WEB: www.anytimemailbox.com | EMAIL: sales@anytimemailbox.com

Advertising Specialty Institute (ASI)

The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry, with a network of over 25,000 distributors and suppliers throughout North America. ASI leads the industry in technology solutions, providing cloud-based e-commerce, enterprise resource planning software (ERP) and customer relationship management software (CRM). ESP Web™ is the industry’s leading tool for sourcing hundreds of thousands of products.

PH: 800-301-9158 | WEB: www.asicentral.com

Authorized Mobile

Authorized Mobile is the new all things wireless buying and selling group for independent retailer members. Gain access to new profits by buying and selling wireless products and services utilizing our web-based technology platform. It is easy to become an Authorized Mobile Payment Center, powered by Emida InstaPay. Emida is a US based leader in the global prepayment and value transfer market with over 20 years’ experience specializing in providing state-of-the-art electronic payment processing and mobile recharge. Activate your account and begin selling major nationwide carriers (Verizon, AT&T, T-Mobile) prepaid wireless, SIM activations, bundled phones along with many more domestic and international long-distance opportunities. Maximize your store’s retail space and let us help you make money selling wireless.

PH: 760-304-2300 | WEB: www.authorizedmobile.com

Certifix LiveScan

Certifix Live Scan can help your postal & shipping center offer Live Scan fingerprinting services. Our system is compliant with state and federal requirements, included is a laptop, fingerprint scanner, card reader, complete training, technical support, and marketing. With nearly a decade of experience, we are confident that our network can help generate new business for your center. 

PH: 800-710-1934 | WEB: www.certifixlivescan.com


ClevverMail is the #1 international Digital Mailbox Service. We provide Virtual Mailbox Services with partners around the planet on exclusive locations like Amsterdam, Berlin, Hong Kong, London, Mexico City, New York, Paris, Sao Paulo, Sydney, Washington DC and many more. Become a partner for our US-expansion and gain international customers from around the globe. Or offer the ClevverMail service to your existing customers and expand digitally beyond your physical limits.

PH: 857-250-0805 | WEB: www.clevvermail.com | EMAIL: partner@clevver.io

Fast Phone Fix

Fast Phone Fix® (FPF) teaches retail shipping companies how to roll mobile phone repair in with their existing line of business services. Our certified partners operate out of their current retail location, and there’s no royalty and only a very small up-front investment to purchase the starter pack. FPF currently includes a network of 32 certified mail and parcel centers representing four different partner brands. As a Fast Phone Fix® licensee, you attend our 2-day training course and receive the necessary tools and starter parts inventory. You learn to fix phones, speak the lingo, run a daily operation, and market your new business. You get our business documents/forms, training videos, marketing materials, help desk, web listing, and usage of our name/logo. After graduating, we’ll even help you set up your work space and announce your new service. Training cohorts launch every 1 to 2 months (limited to 15 trainees each).

PH: 972-977-7927 | WEB: www.FastPhoneFix.com

International Package Shipping

International Package Shipping is the largest consumer-to-consumer package transportation company shipping from the United States to Europe. With over 60 years of experience handling ocean and air shipments, we have earned our reputation as a reliable, cost-effective and trusted, carrier handling shipments to 43 countries and growing. We work directly with over 500 independent retail-shipping outlets nationwide to provide their customers an affordable, deferred time-in-transit, international shipping alternative.

PH: 413-6930-0065 | WEB: www.internationalpackageshipping.com
EMAIL: info@internationalpackageshipping.com

intuit / Quickbooks

Intuit is the perfect business companion to support the needs of your small business. Our suite of software products and services enables the effortless integration of every step of your business operations for total financial management.

PH: 858.215.8171 | WEB: www.intuit.com

It Takes Two

It takes two was founded in 1984 by the mother-daughter team of Georgia Rettmer and Kimberly Rinehart with just 24 greeting cards. The company has since grown to include a full catalog of cards, stationery, gifts, and scrapbooking items that are marketed internationally through retail shops and online stores. In addition to our distinct torn-paper art featured on our first cards, we have added many unique styles to our creative offering.

PH: 800-331-9843 | WEB: www.ittakestwo.com/

Jackson Marking

JMP provides rubber stamp equipment and services. Use our Brother Stampcreator Pro System to make pre-inked stamps for your customers in just three minutes while turning $9 in materials into a $25 sale. Fast, clean, simple and fun! Great service and support have made us Brother’s #1 Stampcreator distributor in the USA. We also provide custom stamp and engraving services including quick turn-around and a full 50% discount on most items.

PH: 800-782-6722 | WEB: www.rubber-stamp.com | EMAIL: jmp@rubber-stamp.com


Kobis.com is a distributor of personalization equipment and supplies, and an Authorized Reseller for DNP, Roland, and other leading manufacturers. We specialize in Digital Photography solutions, including the New DNP IDW500 Passport and ID system, and DNP SL620A Snaplab+ Photo Kiosk System. If you are ready to upgrade your current equipment, or add these profitable solutions to your store, visit us at the Orlando RSA Expo for a live demo.

PH: 800-781-8002 | WEB: www.kobisonline.com | EMAIL: sales@kobis.com


kübox is easy crating. It is specially designed to ship things that are too heavy, fragile, or valuable to ship in a corrugated cardboard box, and it’s a great choice when serving customers with higher value, higher weight shipments.

PH: 512-387-1582 | WEB: www.thekubox.com | EMAIL: hello@thekubox.com


Lovepop is Boston-based startup company that makes 3D paper art greeting cards. Made from the highest quality paper, designed by Lovepop’s full time artists, and cut with lasers for maximum detail and flourish, a Lovepop card is both an experience and a keepsake.

PH: 617.531.0330 | WEB: www.lovepop.com/wholesale | EMAIL: Sales@lovepopcards.com


Mailzen is a SphereMail LLC Company founded in January 2011 and based San Francisco, California, Mailzen is a trusted Virtual Mailbox Platform for managing postal mail and parcels - online or from mobile phone or tablet. It allows operators to capture all data visible on letters and parcels automatically. We've helped hundreds of Store Owners and Operators to process more than 160,000 postal mail items at stunning speeds. Mailzen is the easiest way for Store Owners to monetize their Virtual Mailbox Service without the need to add massive extra space, and show case it to audiences of millions.

PH: 888.818.6477 | WEB: mailzen.co/mailzen/home

Office Depot (Buying Power)

The world’s largest supplier of brand name office supplies, office furniture, business products and services. Office Depot proudly offers its customers over 14,000 products to choose from. Buying Power has negotiated discounts up to 80% on Office Depot products and services.

WEB: www.buyingpowerusa.com

Olson & Ives

We offer complete POS hardware packages which include PC’s, digital scales, touch screens, receipt & thermal label printers, credit card readers and software, bar code scanners, and cash drawers.

PH: 800-205-0650 | WEB: www.olsonives.com | EMAIL: info@olsonives.com

Pacific Office Automation

For over 30 years – The leader in Document Imaging and Office Technology. Featuring the most respected names in state-of-the-art technology, Pacific is recognized nationally for our award-winning sales, service and customer support.

PH: 855-530-5790 | EMAIL: kkeating@pacificoffice.com


PCS VoIP is a communication solutions provider for any business, big or small. PCS VoIP currently supports a wide range of industries, including manufacturing, healthcare, retail, transportation, financial services, and many more. We thrive on exceeding our customers’ expectations with our flexible features and custom solutions. As a nationwide telecommunications provider, PCS VoIP understands that businesses face increasing budgetary constraints. Our passion is helping our customers to reduce operating costs while reaching higher standards of productivity through our products and services.

PH: 844-727-8647 | WEB: www.pcsvoip.com | EMAIL: INFO@PCSUSA.COM


PictaMail is a notification service developed by a current Mail box store owner for your mailbox customers that sends an email to users containing images of the outside of letters that have arrived at your location. We will also be showing our Mobile “Package Logging” application that does not require logging into a website or sharing your customer database.

PH: 972-964-5306 | WEB: pictamail.com

Postal Connections

Our Postal Connections stores offer superior service in shopping malls, high-rise commercial spaces and smaller community free-standing stores. Postal Connections Express service centers, located in the world’s largest retailer’s super centers, reach millions of customers with convenient one-stop shopping assistance.

PH: 800-767-8257 | WEB: www.postalconnections.com | EMAIL: info@postalconnections.com


PostScan Mail offers easy and efficient solutions for individuals and businesses who want to manage their postal mail online. We save you both time and money because we scan your postal mail for you and then alert you to its arrival, you no longer need to constantly monitor your mail deliveries.

PH: 800-624-5866 | WEB: www.postscanmail.com


Owned and operated by a retired NYPD Detective, PrintScan Fingerprinting is a leading provider of biometrics software and fingerprinting services. Our commitment to excellence begins with our staff who are stringently vetted and trained to provide the absolute best possible products and customer service in the industry. PrintScan has used its decades of experience in the trade to develop an affordable, flexible, robust, and user-friendly Live Scan system for the public.

PH: 631.782.1700 | WEB: www.printscan.com | EMAIL: info@printscan.com


Ranpak's paper-based packaging systems offer eco-friendly, cost-effective solutions. Tailored to your needs, we ensure that your packing operation works smoothly and your products arrive safely at their destination.

PH: 800-726-7257 | WEB: www.ranpak.com

Refund Technology

The FedEx and UPS service rules and billing systems are complex and confusing, and it’s extremely difficult to know if you are being charged correctly or if they are meeting their guaranteed service commitments. Founded in 2002, our auditing services are the most thorough in the industry, and we have saved millions of dollars for thousands of shippers. We scrutinize every Ground, Express and International shipment for more than 40 errors to ensure that your parcel carrier is billing you correctly. Every error we find is reconciled with the carrier and credits are posted to your carrier invoices. We will save you money and by consistently auditing your account, the carrier will be more careful with your shipments. That translates to happy customers. Minimize your shipping spend and get better carrier service. Call us today!

PH: 888-438-7801 | WEB: www.refundtechnology1.com & www.ParcelAuditPartners.com
EMAIL: larry@parcelauditpartners.com

Sealed Air

We create a world that works better by eliminating waste throughout the global supply chain including wasted material, energy, space, time, labor, and money. Products protected by Sealed Air solutions ship more efficiently and arrive safer.

PH: 800-648-9093 | WEB: www.sealedair.com


Shipandinsure.com is a preferred provider of transit coverage, insuring packaged shipments for loss or damage, sent by FedEx, UPS, USPS or FedEx Freight & other carriers, up to $500,000.00 plus, with extremely competitive rates. Claims are paid promptly, giving you peace of mind, with discounts of up to 40% off FedEx shipping rates.

PH: 877-393-5310 | WEB: www.shipandinsure.com


Shipsurance, An Assurant Company, is a shipping insurance provider with over 25 years of experience covering the retail shipping industry. We provide discounted coverage for shipments sent via the major shipping carriers such as FedEx, UPS, and the USPS at a greatly reduced rate. All claims are processed in an expedited manner. We cover commodities including artwork, antiques, fragile goods, electronics, and jewelry. Our coverage is integrated and certified with all POS shipping systems such as PostalMate and ShipRite.

PH: 866-852-9956 | WEB: www.shipsurance.com


At SignaPay, we offer customized payment solutions so your business can quickly and easily begin accepting credit card payments. Our wide variety of payment processing solutions is ideal for businesses of any size, giving you more options to serve your customers.

PH: 888.716.2670 | WEB: www.signapay.com | EMAIL: rsassociates@signapay.com


Like most business owners, we're always looking at trends and how we can increase revenue in our retail stores - So we created two mobile accessory displays to use in our off campus bookstore - the results were impactful and immediate. Based on that success, we dialed-in our supply chain and product line to offer our displays to other businesses.

PH: 610-873-4010 | WEB: www.Smashdiscount.com | EMAIL: info@smashdiscount.com

SupplySide USA

With years of experience working with thousands of parcel shipping centers, Supply Side USA can help you meet your retail goals. Take the guesswork out of retailing by providing fast-selling products, including locks, packing tape, protective products, boxes, decorative shipping and impulse items.

PH: 800-284-7357 | WEB: www.supplysideusa.com | EMAIL: sales@supplysideusa.com


VSoftwareTools, creator of PMTools, is an independent software support provider to small businesses. VSoftwareTools expert consultants are available to assist in many of your technology needs.

PH: 800-778-4078 | WEB: www.vsoftwaretools.com | EMAIL: sales@vsoftwaretools.com



Attending the RS Expo & Trade Show should be part of every owner’s success plan. Take a minute to read some testimonials from your peers. The Expo only comes around every 18 months — can you afford to miss the event and the opportunities Expo provides?

Megan Fischer

Goin' Postal — Defiance, OH

"I just wanted to say that by going to the convention, I've easily made $30,000+ MORE a year! If you want to hear firsthand how attending the RS Expo has changed my business, you're more than welcome to call me at the store anytime (seriously...419-782-5309) and I’d be more than happy to tell you why you must come to Orlando this year! "

Kay Omer

Box it — The Woodlands, TX

"My first Expo was Las Vegas in 2016. Having been in business for 27 years, I walked away with not only alot of great ideas and education, it gave me a new excitement in my business. PostalMate® had a whole bunch of sessions which I always enjoy and lots of great vendors and industry carriers with the latest updates that are so valuable. Expo is such a great value considering all the great stuff we walk away with. There is lots of fun, energy and excitement here and lots of terrific folks."

Ray Norton

Mail-Pak Your Box Store — McAllen, TX

"I've attended virtually every Expo and, without fail, I've always returned to my store with at least one valuable learning experience, new product or new service for my operation. In addition, the opportunity to share experiences with other store owners is priceless. If cost is a concern for potential attendees, I can assure them that I have profited more than the cost of the Expo every time. Go.....you'll never regret it!"

Bruce Bernstein

Parcels Plus — Pompano Beach, FL

"The number one reason I go to the RS Expo is I DON’T KNOW EVERYTHING. I have been in the business for 20 years. I have attended almost every annual and regional conference for the past 15 years. The main reason I keep returning is that each and every conference more than pays for itself. Whether it be learning about new products and services, updates on how better to use the industry specific software or networking with fellow store owners on how they do things, the conferences have always given me an ROI that justifies my continued attendance. It also helps to get away from your business occasionally to give you a better perspective on it."

Charlie Bournis

Office 11211 — Brookyn, NY

"My first Expo was in 2013 in Orlando. I used Orlando as an excuse to go to Disney with my family. I told my wife that i would just go to the trade show on Friday night and then we can go to Disney on the weekend. After 10 years "in the business" I figured I already knew everything... I did not need to go to a show to learn anything. Boy was i wrong! I learned so much just on Friday that i went back on Saturday and let my wife take the kids to Disney. I made so much more money in the preceding months that when the next regional training was available i booked my flight and just went. Do not make my mistake and work for a decade and not know what you are doing. #DontBeStupid"

Bobby Walker

Postalcenter — Milford, MA

"I attend the RS Expo because it’s the best way for me to stay current with the latest industry trends and changes. It is also a great venue to network with the best store owners in the country. Each year I attend, I come back with the best ideas on how to improve our company."

Jim Brown

Total Choice Shipping — Ottumwa, IA

"Why go to Expo? The educational opportunities are important. If you’re going to be a professional in this industry, you need to be educated. The new products and services you’ll find at the trade show are important. Without new ideas your business will grow stagnant. However, the number one reason to attend is the faces you get to put with the names and voices you’ve heard and articles you’ve read. The contacts you make with other store owners and vendors will be invaluable to you. When you get back to your store and think how do I do this? Or better yet, SHOULD I do this? You’ll know who to call to get that advice. So grab your sunscreen and I’ll see you in Orlando!"

Joe Wightman

Greenwich Village Mail Center — New York , NY

"One of the main reasons to attend Expo is networking with other owners. It is fairly common to encounter an owner who has dealt with a problem that you are dealing with or has experience in a new profit center that you are contemplating. The breakout sessions are perfect for networking. The trade show discounts can really help to pay for your investment in attending Expo as well. Plus, you can build a vacation if so inclined!"

Andy Nyhart

Lind-Hart Mini Ship — Hamburg , NY

"One of the top reasons my store has been in business for 35 years is because our customers trust us. They know we stay on top of our game and it’s because of events like the Expo! The networking, education and vendor relationships make us powerful with knowledge and confidence."

Dave Shira

More Than A Mailbox — Folsom, CA

"PURE GOLD! There are three parts to the RS Expo that are all filled with incredible ideas for your business. You do have to be ready to listen and take notes.

The first part is the basic How-To-Do Training sessions that we all need. This is usually scheduled before the Expo itself and covers most of what you need to do and how to do it. The Second is the breakout sessions. This is where you learn to do it better. The third and arguably the most important is the down time between sessions or in the evening. The Mail and Parcel Family is full of folks that want to share the good, the bad, and the ugly. Ideas and stories flow as freely as the drink.

At our first session over 11 years ago Kim and I came away with an idea that we implemented immediately, and it has been growing ever since. This one idea netted nearly $49,000 last year alone. The biggest challenge I walk away with from every Expo is how to prioritize all the great ideas that I came away with in my little note pad."

Paul Beals

Mail Copy Plus — Winter Springs, FL

"If you can get to the RS Expo, you will not regret it. You will learn stuff you didn't know that you didn't know. The networking with fellow store owners, vendors, carriers keeps you informed in this ever changing industry. Don't be out there in your own little world — come, if you can, to Orlando for th RS Expo 2018."

Rajan Dorasami

Box & Ship — Fort Worth, TX

"There is no better place to be inspired than at RS Expo — where hundreds of other store owners are excited to share their successes, failures and innovations in order to improve our industry and your business."

Evan Keller

Super Postal Center— Boca Raton, FL

"They say that Expo’s, conventions and conferences are just for the newbies. I beg to differ. I have been in the industry for nearly 26 years, and continue to attend as many of them as I can. Times they are a changing, and the ONLY way to keep up is to attend the RS Expo. It’s the best investment of time and money you will make all year. Don’t become stale and stagnant. Make an effort to attend the Expo! You can thank me later."

Rita Warren

Beach Mailbox and Gifts — San Diego, CA

“I attended RS Expo only a few months after buying my store. It was by far the best thing I did as a new store owner. I came away with literally pages and pages of notes on how to improve my store and make more money. There were so many ideas, I thought I’d never be able to implement them all. Now, 18 months later, I’ve incorporated most of the ideas and added new services and products that I’d learned about at the RS Expo. The result has been a 35% increase in revenues since I bought my store. Thank you RSA!”

Caribe Royale All-Suites Hotel & Convention Center

8101 World Center Drive | Orlando, FL | 32821 PH:(407) 238-8000 | WEB: www.cariberoyale.com

A Caribbean-Inspired Luxury Resort...
Only Minutes From Disney World®

Caribe Royale All-Suites Hotel & Convention Center is one of the finest luxury resort hotels in Orlando, equally exquisite both inside and out. Their attention to detail and impeccable guest services are second to none. In addition to the spacious all-suite accommodations and expansive state-of-the-art meeting and event facilities, Caribe Royale offers a number of excellent on-site amenities and services to enhance your stay in Orlando – from a spectacular resort pool and waterslide to a tranquil boutique spa and a modern fitness center. Caribe Royale's unmatched hospitality and a wealth of on-site dining options will make winding down from a long day of learning and networking that much sweeter.

Room Rates

$129Per Night

Discount Shuttle Transportation from
Orlando International Airport

A convenient and affordable transfer between Orlando International Airport and the Caribe Royale provided by MEARS Motor Shuttle. You can book your shuttle online at www.mears.com using promo code "572431007" or click on the button below to download your discount coupon.

Shuttle Discount


Exquisite Accommodations

Space, style, and comfort are yours to enjoy in each of the 1,215 one-bedroom suite accommodations at Caribe Royale. Located within the three towers of our hotel, these suites are available in Queen, King, and Deluxe King layouts. All feature a separate living room with a full-size sofa bed, as well as flat-screen TVs in both the living room and the bedroom. Stay connected and productive with high-speed Internet access and an ergonomic workspace, or prepare a snack from your in-suite refrigerator and microwave.

On-Site Dining Options

Satisfy your cravings at one of the excellent dining options at Caribe Royale. The Venetian Chop House, their signature restaurant, serves contemporary cuisine, including award-winning steaks and seafood. Other eateries include the cheerful, all-day dining, Tropicale, as well 24-hour dining at Café 24.  Soak in the tropical pool views at Calypso’s Pool Bar & Grille or enjoy a delicious specialty coffee at Java’s Coffee Café.

Sun Soaked Pool

The 250,000-gallon free-form pool is the centerpiece of the hotel; it showcases a winding, 75-foot waterslide, scenic waterfalls, and two outdoor whirlpools. Take a seat at a table on the pool-deck or recline on a lounge chair. Guests who rent one of our cozy cabanas enjoy perks including free Wi-Fi, a discount at the spa, and two free frozen drinks!

Next To Disney World

Why not mix business with pleasure? Come early or stay late and don't miss a moment of the magic that is Disney World®. The Caribe Royale is just minutes away from Epcot, Magic Kingdom, Animal Kingdom and all your favorite Disney attractions. If Disney is not your thing, Universal Studios and SeaWorld are only 10 minutes away!

Disney® Discounts for Attendees

Four world-famous Theme Parks, unlimited recreation, world-class shopping, and savory dining will ensure your stay is unforgettable! Advance purchase savings on specially priced Disney Theme Park Tickets, available for purchase until 5:00 p.m. on May 2nd, 2018. Click on the button below to buy your tickets.