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2025 Retail Shippers Expo & Trade Show
GET READY FOR A ROARING GOOD TIME!
Hyatt Regency Dallas

300 Reunion Blvd. | Dallas, Texas | 75207 | PH: (214) 651-1234 | WEB: www.HyattRegencyDallas.com

It’s time to mark your calendars for the 2025 Retail Shippers Expo & Trade Show, happening May 29 – June 1, 2025, in Dallas, TX! This will be the place to be for top-notch connections, fresh ideas, and business-boosting insights.

Space is limited, so when you’re ready to make your Expo plans, be sure to book your room using the link provided on the Hotel Tab. This will grant you access to our exclusive rates—don’t miss the chance to secure your place at the most anticipated retail shipper's event of 2025!

The 2023 RS Expo was sensational... but don’t just take our word for it, listen to what 2023 RS Expo attendees had to say about the largest Retail Shipper event of the year—read their testimonials!

Watch Now
 

Here's what we have in store for you...

RS Expo Trade Show

The Industry's Largest Trade Show

A key feature of the Retail Shippers Expo is the Trade Show. This is your best chance to get that all-important face time with the carriers, vendors, and suppliers who provide us with the crucial products and services that allow us to build and grow our businesses. In addition to the long-term providers and vendors, exciting NEW products and services will be exhibited and demonstrated (some for the FIRST time). As the industry's largest trade show, the Retail Shippers Expo & Trade Show should be on your list of "Can't Miss" events in 2025.

 

General Session

State-of-The-Industry Address

The State-of-the-Industry General Session is the "official" kick-off for the Retail Shippers Expo. A presentation by RS Associates President Brandon Gale will get the RS Expo started as he shares his view of where we are going as an industry. As part of the General Session, a review of the Expo schedule of events will guide you through the what, when, and where of the event to ensure you take full advantage of the content-packed program.

 

Breakout & Lab Sessions

Expert Training By Industry Leaders

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics, ranging from store operations to new profit centers. A long list of highly requested sessions run throughout the event. Plan on attending as many as you can. 

 

Speakers

Voices that educate and inspire

In the past, our Keynote Speakers have varied in industry, profession, and background, to name a few, and it is the combination of these unique insights that add incredible and unparalleled value to the Retail Shippers Expo & Trade Show.

As we get closer to the RS Expo event, we will reveal who our 2025 Keynote Speakers will be!

 

Peer Networking

Share Ideas & Swap Your Best Stories

Arguably one of the most valuable aspects of any industry event is the chance to network with other store owners. It's the one time a year you'll get to be in a room with hundreds of other people that do what you do every day. This is a great opportunity to share success stories about your best profit centers, compare your most ridiculous customer tales and pick the brains of industry veterans so you can repeat their successes in your store. You will leave the event with not only new ideas and new friends, but also a renewed energy and enthusiasm for your business.

 

Point-of-sale Training

Learn how to get the most out of your software

Your Point-of-Sale software is the powerplant that helps you run your business efficiently, accurately, and as profitably as possible. Today's systems are some of the most robust and dynamic of any retail POS systems available. As an owner, you need to know how to take full advantage of everything these powerful tools are designed to do. Industry POS providers PostalMate® and ShipRite™ will provide user training and system update classes throughout the weekend.

 
 
Register Now
 
CANCELLATION POLICY
ALL REFUNDS BASED ON DATE OF CANCELLATION

We understand that sometimes plans change and you may need to cancel your registration for RS Expo. In the event of a cancellation, our policy is as follows:

  1. Cancellation requests made on or before May 1, 2025 will receive a FULL REFUND minus a $25 processing fee per attendee.
  2. Due to cost commitment deadlines required to produce the event, cancellation requests made after May 1, 2025 but before May 17, 2025 will receive a 50% REFUND per attendee.
  3. Cancellation requests made after May 17, 2025 will not be eligible for a refund.

Please note that all cancellation requests must be submitted in writing via email to eventregistration@rscentral.org . Refunds will be issued within 14 days of receipt of the cancellation request.

If the event is cancelled by RSA due to unforeseen circumstances, participants will receive a FULL REFUND of the registration fee. However, the organizers will not be responsible for any other expenses incurred by participants such as travel or accommodation costs.

Thank you for your understanding and cooperation in our cancellation policy. If you have any further questions, please don't hesitate to contact us.

HOTEL RESERVATION CANCELLATION POLICY:
Hyatt Regency Dallas offers guests the ability to cancel their individual reservations without penalty.


Guest must call by 11:59 PM CST; 72 hours prior to their scheduled arrival date to cancel the reservations to avoid being charged one (1) night room and tax. Any reservation that is not canceled and does not arrive will be charged (1) night room and tax to the guaranteed method of payment on the reservation.

2025 RS Expo Attendee Age Restrictions
Retail Shipping Associates love kids (many of us have one), but the 2025 RS Expo is produced for our members and industry providers as a business meeting.

Attendees invest time and resources to attend, so it is important they receive full value for the investment.

In that spirit, following is our event policy regarding age restrictions: Attendees are required to be 13 years of age or older and must have a paid Expo pass.

This will allow teens that are working for members to obtain training and the other valuable knowledge available at Expo.

Children may attend meal-only events with a paid meal ticket.

2025 RS Expo
Schedule Of Events
Wednesday | May 28th

Note: An ALL-ACCESS PASS is required to attend Wednesday
Pre-Event Training—except for RS BootCamp (Any All-Access Pass is acceptable.)

7:00a - 6:00p
Registration & Help Desk
 
8:00a - 5:00p
Zoom U - By FotoZoomer Pre-Event 

Zoom U? Zoom U is the continuation of support that FotoZoomer offers all FotoZoomer owners with education classes held both on-line as well as events around the country. These classes are designed to give more hands-on training, production techniques and marketing support to help grow a store owner's printing revenue. FotoZoomer is a family and family always makes sure you have everything you need to be successful.

 
8:00a - 4:00p
POSTALMATE® POINT-OF-SALE TRAININGPre-Event

Saddle-up for a day of training and networking with other PostalMate® users and “prospectors”. Your software is powerful and robust, but for this journey, you’ll want to pack your saddle-bags with new tricks and tips that will lasso its full potential. Karen, Roger, and Sarah will be in the corral to help you steer down the path to better knowledge, efficiency, and productivity.

 
8:00a - 4:00p
SHIPRITE™ POINT-OF-SALE TRAININGPre-Event

It’s Technology Time! ShipRite™ is known for our award-winning software system. Here are some of the topics that will be covered at this years training – New Features, Tips & Tricks, Smart Mailboxes, Shipping Markups, QuickBooks Interface and more!

 
11:00a - 7:00p
BootCamp - Owners & Managers Seminar Pre-Event | Additional Fee

RS Boot Camp was developed by RS Academy for both new store owners and veteran operators and staff. As the seminar title indicates, this intensive program provides a comprehensive overview of what it takes to thrive in the retail shipping and business services industry. New owners will learn all the right steps, but of equal importance, we also show you how to avoid the costly mistakes many owners make. Veteran owners and staff will fine-tune and get their stores ‘back in fighting shape’.

 
Thursday | May 29th
7:00a - 6:00p
Registration & Help Desk
 
8:00a - 12:00p
Printing With FotoZoomer

These 50-minute training sessions are a focus subject training to maximize print as well as marketing of print and other services.

 
8:00a - 12:00p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite™, will be providing hands-on training throughout the weekend.

 
8:00a - 12:00p
RS Academy Certification Training Pre-Event | Additional Fee
  • Packing 101 - Packing Essentials
 
1:00p - 1:30p
State-of-the-Industry: Brandon Gale

The State-of-the Industry General Session is the "official" kick off for the Retail Shippers Expo. Beginning with a look at the "State of The Industry" by RS Associates President Brandon Gale to get the Expo started. A review of the RS Expo schedule of events will guide you through the what, when, and where of the event to ensure you take full advantage of the content-packed program.

 
1:30p - 2:30p
KeyNote Speaker: Satish Jindel

We’re excited to welcome back Satish Jindel, President of ShipMatrix and a standout speaker from previous RS Expos, most recently in 2022. ShipMatrix, a leading data analytics platform, specializes in optimizing shipping performance and helping businesses enhance delivery efficiency.

Satish captivated attendees in 2022 with his unique insights and detailed analytics, offering a broad perspective on the ever-evolving shipping and logistics landscape. This year, he returns to share more of his unparalleled expertise and thought-provoking observations. Don’t miss the opportunity to learn from this highly regarded expert in the logistics industry.

 
2:45p - 4:45p
Printing With FotoZoomer

These 50-minute training sessions are a focus subject training to maximize print as well as marketing of print and other services.

 
2:45p - 4:45p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite™, will be providing hands-on training throughout the weekend.

 
2:45p - 4:45p
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
5:30p - 7:30p
GLS Welcome Reception

Enjoy drinks and hors d'oeuvres and mingle with your fellow store owners.

 
Friday | May 30th
7:00a - 6:00p
Registration & Help Desk
 
8:00a - 9:00a
UPS Welcome Breakfast & ASO Top Shipper Awards

Get a great start on a very busy day with a hearty breakfast and informative industry presentation by UPS as well as the Authorized Shipping Outlet Top Shipper Awards.

 
9:15a - 12:15p
Printing With FotoZoomer

These 50-minute training sessions are a focus subject training to maximize print as well as marketing of print and other services.

 
9:15a - 12:15p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite™, will be providing hands-on training throughout the weekend.

 
9:15a - 12:15p
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
12:30p - 2:00p
PackageHub® Lunch & Special Presentation Panel

Enjoy a hot lunch, refreshments and a special presentation with industry expert panelists.

 
2:15p - 4:15p
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite™, will be providing hands-on training throughout the weekend.

 
2:15p - 4:15p
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
5:00p - 6:15p
PostalMate® Reception

Enjoy drinks and hors d'oeuvres and mingle with your fellow store owners – Sponsored by PostalMate®.

 
6:00p - 7:30p
RS Expo Trade Show Kick-Off — All-Access Pass Only

All-Access Pass holders get a first look at this year’s Trade Show. Spend some quality face time with the carriers and other exhibitors.

 
Saturday | May 31st
7:00a - 6:00p
Registration & Help Desk
 
8:00a - 9:00a
ShipRite Breakfast

Get a great start on a very busy day with a hearty breakfast sponsored by ShipRite™.

 
9:15a - 11:15a
Point-of-Sale Training

Both leading software providers, PostalMate® and ShipRite™, will be providing hands-on training throughout the weekend.

 
9:15a - 11:15a
Breakout Sessions

Breakouts, breakouts, and more breakouts! Some of the best "nuggets of knowledge" are picked up during the breakout sessions. These informative classes are presented by bona fide industry subject-matter experts and cover a wide range of topics. Plan on attending as many as you can.

 
11:30a - 4:30p
RS Expo Trade Show

Package carriers, POS systems, new products, new services, and new technology--the latest and greatest will be on display for you to see first-hand. Of equal importance is that critical face time with the representatives from over 50 companies committed to helping you succeed.

 
6:00p - 8:00p
FedEx Dinner & Entertainment

Join us for an evening of food and fun! Hold on to your seats, FedEx, a Platinum Sponsor of the RS Expo & Trade Show, has an unforgettable and engaging evening of comedy planned! You don’t want to miss this!

Fish Sticks Comedy Troupe

Fish Sticks Comedy is one of the largest, always-all age appropriate improv comedy teams in the US. With a nationwide cast of professional improvisers, the Fish Sticks Comedy troupe is ready to make your evening memorable, and bursting with laughter.

 
Sunday | June 1st
7:00a - 12:00p
Registration & Help Desk
 
8:00a - 9:00a
RSA Closing Breakfast

Get a great start on a very busy last day with a hearty breakfast and sponsored by TBD

 
9:30a - 12:00p
Town Hall Meeting & Open-Mic

This is your chance to hear about what’s happening in the industry and to ask questions that have been on your mind.

 

Note: All times and events are subject to change.

Register Now
 
CANCELLATION POLICY
ALL REFUNDS BASED ON DATE OF CANCELLATION

We understand that sometimes plans change and you may need to cancel your registration for RS Expo. In the event of a cancellation, our policy is as follows:

  1. Cancellation requests made on or before May 1, 2025 will receive a FULL REFUND minus a $25 processing fee per attendee.
  2. Due to cost commitment deadlines required to produce the event, cancellation requests made after May 1, 2025 but before May 17, 2025 will receive a 50% REFUND per attendee.
  3. Cancellation requests made after May 17, 2025 will not be eligible for a refund.

Please note that all cancellation requests must be submitted in writing via email to eventregistration@rscentral.org . Refunds will be issued within 14 days of receipt of the cancellation request.

If the event is cancelled by RSA due to unforeseen circumstances, participants will receive a FULL REFUND of the registration fee. However, the organizers will not be responsible for any other expenses incurred by participants such as travel or accommodation costs.

Thank you for your understanding and cooperation in our cancellation policy. If you have any further questions, please don't hesitate to contact us.

HOTEL RESERVATION CANCELLATION POLICY:
Hyatt Regency Dallas offers guests the ability to cancel their individual reservations without penalty.


Guest must call by 11:59 PM CST; 72 hours prior to their scheduled arrival date to cancel the reservations to avoid being charged one (1) night room and tax. Any reservation that is not canceled and does not arrive will be charged (1) night room and tax to the guaranteed method of payment on the reservation.

2025 RS Expo Attendee Age Restrictions
Retail Shipping Associates love kids (many of us have one), but the 2025 RS Expo is produced for our members and industry providers as a business meeting.

Attendees invest time and resources to attend, so it is important they receive full value for the investment.

In that spirit, following is our event policy regarding age restrictions: Attendees are required to be 13 years of age or older and must have a paid Expo pass.

This will allow teens that are working for members to obtain training and the other valuable knowledge available at Expo.

Children may attend meal-only events with a paid meal ticket.

2025 RS Expo
Breakout Sessions

RETURNING FOR 2025...

BREAKOUT MASTERY LEVELS

For the 2025 RS Expo, we’re continuing with our three-tiered system to help you easily identify which Breakout Sessions best match your current level of industry expertise!

In the past, we know many attendees have had trouble picking and choosing the right Breakout Sessions to attend. This year, we want to avoid having veteran owners attend sessions that are too basic; and newbies attending classes that are far too advanced.

To help you get the most out of your Expo Experience, we’ve suggested mastery levels for each Breakout Session— identified as any (or all) of the following: BEGINNER, INTERMEDIATE, and ADVANCED.

How it Works...

Which mastery level are you at? You decide!

⦿ Beginner

Covers the basics at an introductory level

You’re new to the topic and looking to build a foundation!

⦿ Intermediate

Explores established industry information, beyond the basics

You’ve got some experience and want to sharpen your skills!

⦿ Advanced

An in-depth review of the core aspects of a given topic

You’re ready to go deeper and refine what you already know!

NOTE: Most classes are suitable for more than one knowledge level. For example, a GREEN and YELLOW circle indicate that this breakout session should be beneficial to both beginners and intermediates—but may be a little too basic for someone who has been in the industry for a long time.)

2025 Breakout Sessions

⦿

FedEx Intro to International Shipping

Come learn about international shipping with FedEx. In this session, FedEx international experts will help you navigate the intricacies of international shipping and provide you with valuable insights to simplify processes for you and your customers. We'll provide a high-level introduction to FedEx international shipping, including services and discounts available to FASC locations. Also includes an overview of documentation required for international shipments and helpful resources available to you.

Session Day: Friday

 

⦿

Introduction to International Shipping

Discover the essentials of international shipping in this beginner-friendly session. Learn about carriers, services, customs, documentation, and packaging standards. Ideal for learning why and how to expand your international services.

Note: This breakout is an introduction and not a replacement for the comprehensive Shipping 102 certification course.

Session Day: Friday & Saturday

 

⦿

Third-Party Insurance: Because “Oops” Happens

When packages leave your store, your responsibility doesn't always end there. This session dives into the essentials of third-party insurance—what it is, when it applies, and how it protects your business. Learn how to offer it to customers, what's typically covered (and what's not), and how it differs from carrier-provided coverage. Perfect for store owners looking to reduce liability and increase customer trust.

Session Day: Thursday & Friday

 

⦿⦿

Store Design — Meeting Market Expectations?

This session will explore the importance of Location, Location, Location—and Design. These three L’s play a major role in shaping customer experience and determining store success. We’ll walk through the key factors we consider when helping you choose a location and how we design your store layout to drive foot traffic, support daily operations, and create a positive, professional environment. “We Build It – You Own It” is ShipOnSite® PackageHub Business Centers® tagline for new store owners.

Session Day: Friday & Saturday

 

⦿⦿

Maersk Parcel for Retail

Maersk Parcel is an innovative new final mile delivery product, exclusively designed in collaboration with PackageHub. During this breakout, you will learn the benefits of Maersk Parcel, including how it works, how it benefits your customers, and it increases your margin with every package. In a time when the legacy carriers are raising rates and fees, isn't time you have a product that offers more choice and better margins? Marsk Parcel is your answer.

Session Day: Friday & Saturday

 

⦿⦿

Accounting Made Simple!

Demystify your store’s finances in this practical, no-nonsense session designed for retail shipping professionals. We’ll break down key accounting concepts—tracking revenue, managing expenses, reading financial statements—and focus on what matters most in your day-to-day operations. No accounting background required—just bring your curiosity and a drive to boost your store’s profitability.

Session Day: Friday

 

⦿⦿

Making $$ with LTL Freight Services

You’ll learn basic terminology and how LTL freight can improve your profitability. Discover how to overcome space limitations and how to confidently quote retail LTL freight. We’ll cover common mistakes to avoid and how to demonstrate expertise with your customers. Plus, we’ll share insights on the types of commercial customers that generate consistent, repeat business.

Session Day: Friday & Satruday

 

⦿⦿

Shipping Internationally with UPS

Shipping globally can seem intimidating, but a seamless shipping experience is essential to keeping customers returning again and again. That's where UPS comes in! Join us for an informational workshop to learn more about our international network, recent enhancements, and how UPS is helping small businesses grow internationally. We’ll discuss the basics of international shipping and best practices that will help you feel confident supporting your customers’ international shipping needs!

Session Day: Friday

 

⦿⦿

Leveraging Technology for Your Operations

This presentation highlights how cost-saving hardware, new software solutions, and AI tools can transform retail shipping, printing, and other operations. We'll explore devices that reduce overhead, software that streamlines operations, and AI-driven tools that enhance customer service. Discover how integrating these technologies can drive efficiency, cut costs, and position your store for long-term success in a rapidly evolving market.

Session Day: Thursday & Friday

 

⦿

Power Up Employee Productivity

You’ve hired them, trained them, and invested time and energy into building a great team—now comes the real challenge: keeping them inspired. Retention isn’t luck; it’s strategy. Discover powerful tools and creative tactics to keep your team motivated, engaged with guests, and performing at their best—without burning out or checking out.

Session Day: Friday & Saturday

 

⦿

Spot & Hire Top Talent

Hiring the right people isn’t just business—it’s magic. You want team members who vibe with your culture, fill the gaps, and charm every customer who walks through the door. Ready to find employees who don’t just show up, but show off your brand? Let’s turn your store into the local legend. The community’s favorite pack-and-ship destination!

Session Day: Friday & Saturday

 

⦿

Expanding GLS Parcel Shops

Increase your understanding of GLS’s business model and growth opportunities. This session will provide a brief history of GLS in both the EU and the U.S., followed by an overview of the current parcel shop landscape in Europe. We’ll share data on the EU model and outline plans to replicate its success in the U.S. Finally, we’ll explore current retail opportunities and discuss how RS store owners can partner with GLS for mutual growth.

Session Day: Friday & Saturday

 

⦿

Pitch Perfect: Maximizing Mailbox Potential

As a store owner for over 30 years, I developed a highly effective way to generate income by renting mailboxes. This session will outline and demonstrate a systematic marketing approach, a step-by-step selling (renting) process, and proven retention strategies for private mailboxes. This interactive session will be engaging, fun, and will clearly show how to fill up those high-margin revenue and profit generators!

Session Day: Thursday & Saturday

 

⦿⦿

Ancillary Print Tools: Beyond the Basics

Take your print services to the next level with this deep dive into the tools and features that go beyond basic printing. This session explores lesser-known but powerful capabilities—from resizing and file adjustments to template use, advanced editing options, and efficient job setup. Learn how to unlock the full potential of your existing print software and equipment to streamline workflows, expand your offerings, and boost profitability.

Session Day: Friday

 

⦿⦿

How to Build a Successful Business Plan

This session equips retail shipping store owners—new and seasoned—with the tools to build business plans that actually drive results. Discover proven methods for making your operations efficient, marketing with measurable impact and shifting your mindset to think different. You’ll walk away with real-world wisdom, new ideas, and expert insights from operators that have scaled businesses from the ground up.

Session Day: Friday & Saturday

 

⦿

The Price is Right! (Advanced)

This class will teach you to make the most amount of money while retaining customer loyalty. Don't leave money on the table! Should your margin be less or more, on heavier packages? Do you set against wholesale or published - which is better? Wanna tweak your rates? We will go in more depth on industry averages. Learn what new things are coming regarding rate setting in the future!

Session Day: Friday

 

⦿

Advanced Social Media Marketing

Not just another class on content... In this Breakout Session, we will discuss and teach extensively on how to grow your social media audience. Content is important, but if nobody is watching it's useless. I will teach you the practical ways I have grown an industry leading business Facebook page and how to communicate with that audience as it continues to grow.

Session Day: Friday & Saturday

 

⦿

Know Your Worth: Exit Strategy & Valuation

This informational session will walk you through the process of exiting your business, including how to maximize its market value and prepare for a future sale—even if that exit isn’t on the immediate horizon. Learn key strategies to strengthen your business’s position and value. Plus, discover how MTA can support your strategic planning and offer a no-cost valuation upon request.

Session Day: Friday & Saturday

 

⦿⦿⦿

Notary Know-How!

This informative session offers a clear, practical overview of notary work today. We'll cover core fundamentals, essential best practices, and current methods of notarization—including Remote Online Notary. You’ll gain insight into notary fees by state, E&O insurance, fraud prevention, and how to protect yourself legally. We'll also discuss what it takes to become a Notary Signing Agent and share strategies for building a strong, successful notary business.

Session Day: Thursday & Friday

 

⦿⦿⦿

Online & Digital Marketing Fundamentals

People do business with people they know, like and trust. Your job as a business owner, is to get more people to know your business, like you and trust you. The absolute best and easiest way to do that is online marketing. This class will show you the fundamentals that you can implement immediately that will help you grow your business.

Session Day: Thursday & Friday

 

⦿⦿⦿

Ask Me Anything! (Panel)

Step up to the mic in this unique, no-holds-barred Q&A with the RS Advisory Council. These veteran store owners don't just run successful retail shipping stores—they actively advise the RSA team on what stores need to thrive. Now, they're here to share their insight directly with you. Get real answers, honest advice, and mentor-level guidance from people who truly get it.

Session Day: Thursday & Friday

 

⦿⦿⦿

Google Ads & Digital Marketing

Unlock the power of Google Ads and digital marketing to drive growth for your business. With 18+ years of experience and having managed over $30 million in ad spend, Think Creative brings proven strategies directly to you. Gain unique insights from our experience as owners of a Postal Pack & Ship store, understanding your specific challenges and opportunities. Learn actionable tactics to maximize your online presence and boost your bottom line.

Session Day: Thursday & Friday

 

⦿⦿⦿

Branding that Stands Out!

Discover how to elevate your store’s image through effective branding and/or co-branding! This session will showcase examples of interior and exterior signage, in-store handouts, and practical design ideas that enhance your existing brand while adding a layer of professionalism. Learn how to create a cohesive, polished look without overspending—and walk away with actionable steps to begin branding your location with confidence.

Session Day: Thursday & Friday

 

⦿⦿⦿

Boosting Add-On Sales: Simple Strategies for Big Impact

Increase your revenue through smart retail and impulse sales. This session will cover how to source locally made artisan products to foster community involvement, how to identify the right price points for your market, and how to set minimum margins on goods to protect your bottom line. You’ll also learn how to enter products into PostalMate, generate barcode price tags, and use upselling and cross-selling strategies to make the most of every transaction.

Session Day: Thursday & Saturday

 

⦿⦿⦿

CMRA Sit-Down With Carl Swanson

With new compliance standards taking shape and more changes on the horizon, this session comes at a critical time for CMRA operators. US Postal Inspector Carl Swanson will walk attendees through the evolution of the CMRA program, share insights from inside the Postal Inspection Service, and open the floor for your most pressing questions. This is your chance to get clarity, stay compliant, and prepare for what’s next.

Session Day: Thursday

 

⦿⦿⦿

Google Business Listing

Learn how to claim and optimize your Google Business Profile to boost visibility in local searches and on Google Maps. This session covers key tools, tips, and strategies to help you manage reviews, update your information, and attract more customers to your store.

Session Day: Thursday & Friday

 

⦿⦿⦿

Making Money with Package Receiving

Learn how to streamline package handling for mailbox holders and regular customers alike. This session will cover receiving, storage, notifications, loss prevention, delivery protocols, quota systems, and fee accounting. By improving workflows and accountability, you’ll turn package management from an operational headache into a consistent revenue stream—while increasing efficiency and customer satisfaction in your retail shipping store.

Session Day: Thursday & Friday

 

⦿⦿⦿

Navigating DHL International Services

Assisting members in understanding DHL international products, the data necessary to successfully export customer parcels, and the pricing of the DHL eCommerce solution. We’ll explain the differences between the two DHL companies and help RSA members understand the available options and transit times for each. We plan to spend 50% of the breakout time on a presentation and 50% on questions!

Session Day: Thursday & Friday

 

⦿⦿⦿

Print-4-Pay: From Copies to Cashflow

There are simple printing projects that can generate income without requiring a large investment—making them a great starting point for a profitable print business. This session covers the tools and equipment needed to transition from basic copies to high-quality printing services. You'll also learn about resources for equipment, marketing, and financing to help you grow with confidence.

Session Day: Thursday & Friday

 

⦿⦿⦿

Drop-Offs with The Return

Learn how The Return is streamlining the drop-off process for retail locations. This session will introduce their service model, explain how it integrates into your daily operations, and highlight how it can drive foot traffic and generate revenue with minimal effort.

Session Day: Friday

 

⦿⦿⦿

Promo Solutions Made Simple: Elevate Your Business with ASI

Promotional products are a fast-growing profit opportunity for retail shipping store owners. With higher margins, they help customers grow their businesses while boosting your revenue. RS PromoEdge simplifies promo sales with automation, a professional website, and educational tools. RS Premium Members gain exclusive benefits like advanced resources and discounts, making promo sales even more profitable. Backed by industry expertise, PromoEdge offers competitive pricing, seamless ordering, and the support needed to thrive in promotional product sales.

Session Day: Friday & Saturday

 

⦿⦿⦿

The Myths and Misconceptions of Packaging

Are styrofoam peanuts the best cushioning material? Can anything and everything be shipped? What does "200 lb. burst" really mean? Is there a right & wrong way to tape a box? Can you ship a giant TV in the factory box? These and other myths and misconceptions will be clarified or debunked. Bring your questions and get them answered in this session. *This supplementary breakout is not designed or intended to replace any related RS Academy Certification Course.

Session Day: Friday

 

⦿⦿⦿

Modernizing Ecommerce Via QR Codes (PBC)

Learn how PackageHub® is connecting ecommerce with retail shipping through custom QR code solutions. This session will highlight technologies, streamlined workflows, and easy-to-use interfaces that help stores process more packages in less time. Discover how these innovations improve efficiency, boost profits, and create a smoother experience for both staff and customers.

Session Day: Friday & Saturday

 

⦿⦿⦿

Customer Role-Play: Real Scenarios, Real Solutions!

Get ready for a fast-paced, hands-on session where you’ll role-play common customer service situations—from price objections and upset customers to lost packages and drop-offs. After each scenario, we’ll debrief, share takeaways, and gather practical tips you can take back to your store. It’s energetic, practical, and packed with real lessons from the front lines!

Session Day: Friday

 

⦿⦿⦿

KPI's—Key Metrics for Success

All successful businesses track the key components of their business model using KPIs (Key Performance Indicators)—it’s the most effective way to measure growth in both revenue and profit. In this breakout, we’ll explore which KPIs you should be watching, where to find the data, and how to use spreadsheets to track and evaluate your store’s performance with confidence.

Session Day: Friday & Saturday

 

Note: Topics are subject to change. Some sessions AND times may be added, changed, or removed as necessary.

2025 RS Expo
Certification, POS & Print Training

The most successful store operators in the industry understand that Retail Shipping is not a simple business. There are literally tens of thousands of rules, regulations, best business practices and details that you must know before you can represent yourself as a real expert. Quality training and education for you and your staff is an absolute necessity.

RS Academy Schedule

PostalMate® is the leading supplier of automation to the retail shipping industry. PostalMate®offers more features to assist at every level of the retail shipping business. PostalMate® is a comprehensive yet easy to use solution, providing automation for shipping DHL, FedEx, UPS and USPS. Included with PostalMate® is a complete point-of-sale, accounts receivable and mailbox management system.

ShipRite™ began selling its software in 1997. At that time, and for the following 4 years, ShipRite’s™ Global Connect, proudly held the title of the ONLY Windows software with shipping and POS for mail & parcel Centers. ShipRite’s™ customers included independents as well as other franchises such as the Mailboxes, Etc and Airborne (now DHL.)

 

FotoZoomer will be offering a number of print training opporunities at this year's expo. Training for existing FotoZoomer customers begins with Zoom U on Wednesday. Zoom U is the continuation of support that FotoZoomer offers all FotoZoomer owners with education classes held both on-line as well as events around the country. These classes are designed to give more hands-on training, production techniques and marketing support to help grow a store owner's printing revenue. On Thursday, Friday and Saturday, be sure to check out the Printing with Fotozoomer sessions. These 50-minute training sessions are a focus subject training to maximize print as well as marketing of print and other services.

FotoZoomer Training Schedule
 

RS Academy Schedule

Wednesday | May 28th — 11:00a to 7:00p
RS Bootcamp – Owners & Managers Seminar

RS Boot Camp was developed by RS Academy for both new store owners and veteran operators and staff. As the seminar title indicates, this intensive program provides a comprehensive overview of what it takes to thrive in the retail shipping and business services industry. New owners will learn all the right steps, but of equal importance, we also show you how to avoid the costly mistakes many owners make. Veteran owners and staff will fine-tune and get their stores ‘back in fighting shape’.

This seminar is presented by Brandon Gale, RS Associates President and 30-year industry veteran and multi-store owner along with industry suppliers, carriers and service providers.

PackageHub Member: $375

Premium Member: $390

Basic Member: $475

($100 discount for any additional students from the same store)

 
Thursday | May 29th — 8:00a - 12:00p
 
Packing 101 - Packing Essentials

Find a box in the nearest dumpster, throw your stuff in, slap some duct tape on, mark it "Fragile", then ship it. Simple, right? Wrong. Many Retail Shipping Store operators make a grave mistake in thinking that packaging is simple. But in order to properly prepare your packages to survive the rigors of the transportation network, you must follow very specific carrier rules and the physics of packaging dynamics. This class covers both the science and rules; containers, packaging/cushioning materials and how to use the "right" one for the job, packaging techniques, sealing, carrier rules, and tricks of the trade that will make you a true packaging expert.

NOTE: This class meets the PBC Requirement for PROFESSIONAL PACKING training.

 

PackageHub Franchisee: $60

Premium Member: $90

Basic Member: $120

 
 
2025 RS Expo
Sponsors & Exhibitors

Platinum Sponsors

FedEx

FedEx Corp. provides customers and businesses worldwide with a broad portfolio of transportation, e-commerce and business services. With annual revenue of $88 billion, the company offers integrated business solutions utilizing its flexible, efficient, and intelligent global network. Consistently ranked among the world’s most admired and trusted employers, FedEx inspires its more than 500,000 employees to remain focused on safety, the highest ethical and professional standards and the needs of their customers and communities.

WEB: www.rscentral.org/FedEx

 
GLS

As a leading parcel delivery service provider, we at GLS are committed to offering reliable, efficient, and cost-effective logistics solutions to individuals and businesses across the US and internationally. Specializing in ground parcel services, including domestic and cross-border shipping, we often deliver 1-2 days faster than national carriers, which typically take 3-4 days. With smart delivery technology, optimized routing, and real-time tracking, we're dedicated to delivering every parcel to the right place at the right time, keeping customers updated every step of the way.

Unlock seamless shipping — create a free account to connect the US, Canada, and Europe today!

WEB: www.gls-us.com

 
UPS

Founded in 1907 as a messenger company in the United States, UPS has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe.

Today UPS is a global company with one of the most recognized and admired brands in the world. We have become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.

WEB: www.rscentral.org/UPS

 
PostalMate®

PostalMate® is the leading supplier of automation to the retail shipping industry. PostalMate® offers more features to assist at every level of the retail shipping business. PostalMate® is a comprehensive yet easy to use solution, providing automation for shipping DHL, FedEx, UPS and USPS. Included with PostalMate® is a complete point-of-sale, accounts receivable and mailbox management system.

PH:800-485-6901 | WEB: www.pcsynergy.com | EMAIL: sales@pcsynergy.com

 
FotoZoomer

FotoZoomer systems print professional-quality indoor and outdoor banners, poster-size calendars, canvas portraits, signage, photo enlargements, magnet backed prints, and more.

PH:702-485-4421 | WEB: www.fotozoomer.com | EMAIL: sales@fotozoomer.com

 
PackageHub®

PBC is now the second-largest and fastest-growing franchise in the retail shipping industry. In March of 2020, PackageHub Business Centers® (PBC) announced our first franchisee—and as of 2025, we are over 1160 members strong. Our central goal is to unite independent retail shippers together and use our strength in numbers to negotiate benefits and create partnerships that will position our network to be an important market player. We call ourselves a non-traditional franchise, because we offer all the good stuff, and none of the bad—find us at Expo to learn more!

PH:866.365.8988 | WEB: www.packagehub.com

 
ShipRite

ShipRite™ began as a mailing and shipping store in 1990. Aside from continuously operating multiple stores for 33 years, ShipRite began selling its unique software to other store owners in 1997. Since then we are proud that we are the technology leader in this industry. Besides our award winning POS system, ShipRite also sells Smart Mailboxes as well as self service shipping technologies. Other products are ROSIE™ for processing drop offs and SEND™ our exclusive multi carrier shipping kiosk. If you wish to ‘up your game’ in your store and take advantage of all the newest in technology in this industry, give us a call.

PH: 315-427-24221 | WEB: www.shipritesoftware.com | EMAIL: info@shipritesoftware.com

 
RS Associates

Retail Shipping Associates (RSA) has been providing professional skills certification training, carrier and vendor relations, advocacy and a variety of specialty programs that help our members to thrive in an ever-competitive marketplace since 2007. As the largest organization of its kind, RSA’s 7,500+ membership is comprised of both independent (nonfranchise) and franchised stores throughout all 50 states, the US Virgin Islands, and Puerto Rico. The RSA team’s sole focus is the financial health and well-being of our Members.

PH: 866.365.8988 | WEB: www.rscentral.org

 
 

Gold Sponsors

 
iPostal1

Now your customers can manage their postal mail & packages online, 24/7 from anywhere, with Digital Mailbox service from iPostal1. Tap into a huge new market for your store’s services. Add more mailbox rentals. Grow your revenues. Create more loyal customers. Expand your geographic reach. Defend against competition.

PH:845-579-5772 | WEB: www.uszoom.com | EMAIL: sales@ipostal1.com

 
Maersk

With Maersk E-Commerce Logistics, we want to empower brands and retailers to pursue a direct-to-consumer model which is seamlessly integrated experience. To do so, we offer products that help shippers reduce complexities, save time, avoid high costs and sell more. Maersk is proud to introduce Maersk Parcel for Retail. A new product specifically designed for the retail pack and ship industry.

WEB:www.maersk.com

 
RJ Young

Whether it’s office technology like copiers and printers, managed IT services, smart security devices, or digital communication tools, RJ Young has you covered. We’re here to help you transition your existing workplace into the modern office. A modern office needs to be smart. It must integrate technology as a business advantage. Meaning, it must make employees’ day-to-day processes easier, faster, and more sophisticated. All to improve efficiency and outcomes. That’s where RJ Young comes in. We’re your one-stop for technology solutions that power your business.

PH:706-686-4051 | WEB: www.RJYoung.com/RSA

 
 

Silver Sponsors

 
Advertising Specialty Institute (ASI)

The Advertising Specialty Institute (ASI) is the largest media, marketing and education organization serving the promotional products industry, with a network of over 25,000 distributors and suppliers throughout North America. ASI leads the industry in technology solutions, providing cloud-based e-commerce, enterprise resource planning software (ERP) and customer relationship management software (CRM). ESP Web™ is the industry’s leading tool for sourcing hundreds of thousands of products.

PH:(800) 301-9158 | WEB: www.asicentral.com

 
DHL Express

DHL Express is the world’s leading international express services provider. As the “Specialists in International”, DHL meets the growing demands of U.S. exporters and importers. Over 10,000 Certified International Specialists in the U.S. are connecting people and businesses securely and reliably, enabling global trade. DHL is part of Deutsche Post DHL Group. The Group generated revenues of more than 81 billion euros in 2023.

PH: (800) 225-5345 | WEB: www.dhl.com

 
 

RS Expo Trade Show Exhibitors

 
Anytime Mailbox

Anytime Mailbox provides a software platform for mail center operators to turn postal mail into digital mail. Anytime Mailbox software platform is recognized as the postal ecosystem’s leading private-labeled, cloud-based technology. Our company’s network of mail center partners stretches over 770 locations across the Americas, Asia, Europe, Africa, Middle East, and Australia. New customers join the network daily to enjoy the benefits of managing their postal mail, anytime anywhere.

(702) 935-5664 | WEB: www.anytimemailbox.com | EMAIL: sales@anytimemailbox.com

 
AfterImage Video

After Image Video converts home movie film, video tapes, photos and slides to modern formats such as DVD and digital files on USB for viewing and archiving. There is nothing to purchase, no contracts and no fees. We have been in business since 1986 working with hundreds of retailers nationwide.

PH: (513) 574-7736 | WEB: www.afterimagevideo.com

 
AMBC

A member-run non-profit trade association, our mission is to provide a MembersHelpingMembers community for businesses in the shipping, mail, and business center industry to connect, learn, and grow. Building on decades of experience, we believe in always reaching for what’s new and what’s next, and strive to grow fresh content, programs, and trusted supplier connections that benefit our members … and inspire them to reach their full potential.

PH:(815) 316-8255 | WEB: www.ambc4me.org

 
Boxes 4 U

Boxes 4 U is an employee owned business started in 1991. We offer a full line of packing, shipping and industrial supplies in Texas. You can purchase anything from one box to a truckload of boxes and anywhere in between. We are able to offer next day free shipping with minimum purchase.

PH: (972) 516-0002 | WEB: www.boxes4u.com | EMAIL: Orders@boxes4u.com

 
Certifix LiveScan

Certifix Live Scan can help your postal & shipping center offer Live Scan fingerprinting services. Our system is compliant with state and federal requirements, included is a laptop, fingerprint scanner, card reader, complete training, technical support, and marketing. With nearly a decade of experience, we are confident that our network can help generate new business for your center. 

PH:800-710-1934 | WEB: www.certifixlivescan.com

 
DHL eCommerce

DHL eCommerce, a division of DHL, provides comprehensive shipping solutions that enhance e-commerce operations. Our efficient processing and strategically located distribution centers maximize productivity and accuracy, resulting in superior transit times, improved reliability, and transparent tracking visibility. Trust our dependable delivery solutions to connect with consumers in the U.S. and worldwide through our extensive global network.

PH:(800) 805-9306 | WEB: www.dhl.com/ecommerce-us

 
Jackson Marking

JMP provides rubber stamp equipment and services. Use our Brother Stampcreator Pro System to make pre-inked stamps for your customers in just three minutes while turning $9 in materials into a $25 sale. Fast, clean, simple and fun! Great service and support have made us Brother’s #1 Stampcreator distributor in the USA. We also provide custom stamp and engraving services including quick turn-around and a full 50% discount on most items.

PH:800-782-6722 | WEB: www.rubber-stamp.com | EMAIL: jmp@rubber-stamp.com

 
Kobis.com

Kobis.com is a distributor of personalization equipment and supplies, and an Authorized Reseller for DNP, Roland, and other leading manufacturers. We specialize in Digital Photography solutions, including the New DNP IDW500 Passport and ID system, and DNP SL620A Snaplab+ Photo Kiosk System. If you are ready to upgrade your current equipment, or add these profitable solutions to your store, visit us at the Orlando RSA Expo for a live demo.

PH:800-781-8002 | WEB: www.kobisonline.com | EMAIL: sales@kobis.com

 
Marsh (RS Package Insurance)

Properly covering your customers’ shipments for loss or damage is an integral part of the service you provide. It protects both you and your customer while representing a significant profit opportunity for your store. The best means of protecting your customers’ (and your) financial interest is to purchase full coverage package/cargo insurance.

PH:866-365-8988 | WEB: www.RSCentral.org/Marsh

 
Matthew Thomas Advisors

Matthew Thomas Advisors is a sell-side M&A advisor representing small business owners in the sale of their companies. Our advisors have completed over $20 billion in transactions throughout their careers. We have deep experience and connections in the Retail Shipping Center space and offer sellers a turn-key approach to selling their businesses.

WEB:www.mthomasadvisors.com

 
IPS By Meest

IPS by Meest is a integration business to consumer shipments from the U.S. to 170+ destinations, offering cost-effective air and ocean consolidation shipments. Our core service is consumer-to-consumer consolidated shipping at unbeatable rates and seamless process. We have nearly 500 U.S. and European shipping outlets, serving 170 countries. Our mission is to deliver affordable, reliable international shipping for you and your customers.

PH:413-6930-0065 | WEB: www.ipsbymeest.com
EMAIL:fernando.c@ipsbymeest.com

 
TechShed

TechShed has been a leading provider of Point-Of-Sale hardware and supplies to mail and parcel centers across the USA since 1995, and more recently to other retail outlets including ecommerce shipping stations. PCSynergy, the creators of Postalmate, selected TechShed to become their Certified Partner for POS hardware for PostalMate. We know POS hardware well and resolve technical problems every day for businesses all over the USA.

PH:800.205.0650 | WEB: www.techshedusa.com | EMAIL: mike@techshedusa.com

 
PictaMail

Pictamail evolves your physical mailboxes to meet the challenges of a digital world. This solution provides a mail management system that can help monetize incoming parcels along with upcoming PBC's PUDO setup. The easy and compatible PictaMail also provides you an ability to offer your own digital mailbox service.

PH:214.509.8409 | WEB: pictamail.com

 
OnPrintShop

OnPrintShop is a comprehensive web-to-print solution designed to streamline print business operations, from order management to production and fulfillment. With a user-friendly interface, customizable storefronts, and automation tools, it helps print providers, trade printers, and marketing firms enhance efficiency and scalability. Its robust features, including pricing calculators, templates, and API integrations, make it a powerful choice for businesses seeking digital transformation. Discover how OnPrintShop can revolutionize your print workflow!

PH:(718) 715-1551 | WEB: www.onprintshop.com | EMAIL: guru21@onprintshop.com

 
Orchestro.ai

Orchestro.AI, helps shippers, including retail mail and parcel centers, streamline operations. Its AI agents automate shipping decisions, optimize routes, and boost profitability in real time. Orchestro built the Open Parcel Network (OPN) — a decentralized ecosystem that connects carriers, retail stores, and suppliers to unlock smarter delivery, returns, and consolidation. Designed for networks like RSA and PackageHub, Orchestro delivers powerful, scalable tools for last-mile logistics.

PH:(650) 520-4528 | WEB: www.orchestro.ai | EMAIL: rick@orchestro.ai

 
PMTools

VSoftwareTools, Inc. is a leading provider of business technology services. Our flagship product PMTools (Profit Management Tools) made us a software leader of the Mail Ship and Parcel Industry.

PH:800-778-4078 | WEB: www.vsoftwaretools.com | EMAIL: sales@vsoftwaretools.com

 
PostScanMail

PostScan Mail empowers mailbox and shipping stores with a powerful digital mail solution, allowing customers to manage their mail remotely. Our virtual mailbox service enables locations to offer mail scanning, forwarding, and secure storage—creating a new revenue stream while meeting the needs of business travelers, remote workers, and digital nomads. Expand your store’s capabilities and attract more customers with the future of mail management.

PH:800-624-5866 | WEB: www.postscanmail.com

 
Prosperous Internet Marketing

Prosperous Small Business Digital Marketing Services for the Local Small Business. We believe with every fiber of our being that people do business with people who they know, like, and trust. Because we believe this, we have perfected a tried-and-true marketing workflow specifically catered to LOCAL SMALL BUSINESSES. We offer a complete, done for you, ecosystem.

PH:(850) 475-4460 | WEB: www.ProsperousIM.com/ship

 
Refund Retriever

Founded in 2006, Refund Retriever helps businesses reduce shipping costs by auditing FedEx and UPS invoices for late deliveries and billing errors. You are entitled to a full refund for late deliveries. Our automated system identifies and claims refunds, ensuring clients recover money for late FedEx and UPS shipments.

Beyond auditing, we analyze shipping data and provide FREE PostalMate parcel billing reconciliation reporting. Our fee is a percentage of successful refunds—no monthly or cancellation fees. Trusted by thousands of shippers, Refund Retriever provides cost-saving solutions to maximize e􀆯iciency. We help lower shipping expenses and improve profitability.

PH:(800) 441-8085 | WEB: www.refundretriever.com

 
ShipOnSite

Established in 2001, ShipOnSite® PackageHub™ Business Center stores offer entrepreneurs a business model featuring multiple income streams, catering to residential and business clientele. Our business turn-key model drives revenue without royalties. We build it. You own it. As a full-service pack and ship center, ShipOnSite® PackageHub™ Business Center stores offer professional services in; packaging, shipping, freight, printing, graphic design, faxing, copying, mailbox services and more all under one roof.

PH:(843) 215-5508 | WEB: www.shiponsite.com

 
Shipsurance

With over 20 years of experience insuring businesses, Shipsurance provides coverage for shipments sent via the major shipping carriers at a greatly reduced rate; often more than 90% off the carrier rates. We’re more than just a shipping insurance vendor. As your business partner, we work with you as your claims management department. See how we can help your business.

PH:(866) 852-9956 | WEB: www.shipsurance.com

 
ShredAmerica

Shred America is a veteran owned and operated shredding service provider. We specialize in secure document shredding, hard-drive destruction, and data security servics for businesses and individuals across the US. Our mission is to provide superior customer service, maintain operational efficiency, and apply state of the art equipment and technology while employing highly motivated people that share our core values and beliefs. Shred America employs both our first responders and veterans separated from the military.

PH:866-747-3387 | WEB: www.shredamerica.com

 
SignaPay

At SignaPay, we offer customized payment solutions so your business can quickly and easily begin accepting credit card payments. Our wide variety of payment processing solutions is ideal for businesses of any size, giving you more options to serve your customers.

PH:888.716.2670 | WEB: www.signapay.com | EMAIL: rsassociates@signapay.com

 
SupplySide USA

Supply Side USA is the preeminent supplier in the packaging, shipping, moving, and storage product industry, dedicated to serving specialty retailers. Our vast customer network is varied, from the largest national chains to independent single-location businesses. This reach encompasses over 30,000 retail outlets across the USA and Canada. We cater to your retail needs and supply a comprehensive range of back-of-store essentials, ensuring that every aspect of your business is covered.

PH:800-284-7357 | WEB: www.supplyside.com | EMAIL: tradeshows@supplyside.com

 
Swift Passport Services

Swift Passport Services is a trusted leader in expedited passport and visa processing, providing fast and reliable travel document solutions for individuals and businesses. With a commitment to efficiency and customer service, Swift simplifies complex application processes, ensuring travelers receive their passports and visas on time. Specializing in urgent and expedited processing, the company partners with consulates and government agencies to deliver seamless solutions for global travelers.

PH:312-929-2105 | WEB: www.SwiftPassport.com | EMAIL:SHAINA@SWIFTPASSPORT.COM

 
The Perfect Shipping

SEND redefines the future of fully automated self-service shipping and returns tailored to carriers, retailers and ecommerce. Reduce labor costs and transaction times, while improving the customer experience and satisfaction with a smart, scalable, high-impact solution. SEND not only automates your operation, it transforms and modernizes your service while increasing your profitability.

PH: (786) 265 9418 | WEB: www.theperfectshipping.com | EMAIL: luis@theperfectshipping.com

 
The Return

The RETURN is a nationwide network of convenient return locations providing a “one-stop solution” for fashion brands garment returns, recommerce, and apparel cleaning services for retail garment rental companies. Our seamless one-stop solution includes receiving box less/label less returns, providing return management and processing, with reverse/ forward capabilities. We can receive, process, and ship directly to the next purchaser.

PH:(713) 468-8287 | WEB: www.thereturn.online | EMAIL:brian@bainterests.com

 
Think Creative

We are a leading digital advertising agency with 18+ years of experience scaling businesses. As a Google Premier Partner, we expertly manage over $5M in PPC budgets, ranking in the top 8% nationally. We empower local businesses to expand their digital footprint through SEO, social media, GBP Optimization, reputation management, web development, email marketing, and automation. Uniquely, we own and operate a Postal Pack and Ship center, providing us with real-world, industry-specific expertise.

PH:(951) 894-1015 | WEB: www.uthinkcreative.com | EMAIL: sales@uthinkbig.com

 
2023 RS Expo
Attendee Testimonials

Andi Smith

The Mailbox Connection

“Expo is always valuable for the knowledge gained, BUT... the knowledge AND comradery gained from mingling with other store owners is PRICELESS. Sometimes those late evening conversations will glean nuggets that you won't find anywhere else!”

Emilie Keene

Palmetto Xpress

“I am a new-ish store (roughly 8 months old) and this was my first Expo. It certainly did not disappoint. From the breakout sessions to the networking opportunities, I brought back so much information that I will most definitely implement. I am confident what I put into practice will bring more volume/sales to my store. This is an event I will earmark for attendance every single year!”

Christel Hays

Oakhurst Business Center

“I have attended many trade shows in my prior career. I could kick myself for waiting 5 years before attending this one for my own business. It totally turned my thinking around, and I am very excited to implement all that I learned. The new friendships that I made will be invaluable. Thank you, RSA!”

Aaron Harrington

The Shipping Depot

“This was our first time going to the Expo, and we were expecting a lot, but it exceeded our greatest expectations! From BootCamp to the FedEx dinner, it was either informative, entertaining or fostered helpful connections. And everyone was very friendly. Worth every penny.”

Lupe Carranza

South Gate Pack N Ship

“I have attended the RS Expo & Trade Show since 2015. It's an excellent opportunity to learn about the latest trends and technologies in the industry that can help improve your shipping efficiency and customer service, network with other retail shippers, and find new vendors to help strengthen my shipping operations.

I always leave the expo with new ideas and strategies to implement in my business. If you are serious about growing your business and improving your shipping operations, then you should make every effort to attend.”

Zain Colombo

Post Boxes Etc.

“The total set up for this Expo and Trade Show was fantastic! This was my first time attending, and I am looking forward to next year's event.”

Pat Osbourne

Packages Plus

“I have always liked this Dallas location because networking is easier. Many wide-open spaces make it easier to have group conversations. I'm not sure that RSA can improve on the content and the continued big wins for us. But as more people sign up for PackageHub, I know that makes their job a lot easier, and the big wins more possible.”

Gary & Heather Davis

Mail & More

“This was our first time attending the conference since purchasing our new store two years ago. The content was super helpful to running our store. Getting away and focusing on professional development proved really valuable for generating new ideas. Direct access to our vendors was immensely valuable. Plus, the conference was first rate. We'll be back!”

Rashida Kachwala

Grand Lakes Postal

“From someone who used to be on the fence about attending the Expo, this is now my second time attending Expo and this is the best investment I have made for my business. What you gain in terms of industry learning, interactions, and networking is worth so much more.

The learning is very wholesome. So many opportunities to figure out things from people who know how to do it and do it right the first time. If you are in the packing, mailing, and shipping business this is a must attend!”

Paul A. Kostecky

Mega Pack and Ship LLC

““The RS Expo, in my mind, along with all other attendees I have spoken to, is a ‘must go to’ event—which is why I attended my second year in a row and will be marking my calendar for the next.

For those that I spoke with that attended, all had overwhelming praising comments to share of their experiences while attending the show. For those that I spoke with that decided not to attend, I have heard some say ‘it is an added expense’ or ‘I don't have the time’ as their reasons for not attending. Please be assured that this event is not an expense, but rather an investment (which should never be confused with each other) towards the long-term success of your store.

The networking with existing vendors, meeting new vendors, learning many known and unknown new tools to add more revenue streams to your business, along with enhancing the current revenue streams already in place—to seeing old and the making of new friends, having the same commonality of being in the Pack and Ship Business Center industry, and much more equates to one of the best investments (also a write off) I make by attending.

I hope to see all of my friends again along with meeting many more new friends at the next RS Expo!”

Philip Wicker

Pack & Mail

“This event is a great way to connect with your fellow store owners and get ideas and best practices for your store. I have been to most, if not all, of the Expos and regional trainings, and have learned something every single time!”

Cesar Carranza

South Gate Pack N Ship

“I had a wonderful and exciting experience at the Retail Shipping Expo! The gathering with fellow store owners was precious, and the tremendous networking environment blew me away. The Expo was a fantastic opportunity to connect with like-minded business owners and learn from some of the most innovative minds in the industry. I left feeling inspired, motivated, and armed with a wealth of knowledge that I can use to take my business to the next level. I highly recommend the retail shipping expo to anyone looking to grow their mailbox shipping business and connect with other passionate entrepreneurs.”

2025 RS Expo
Event Pricing Details
All-Access Passes

The All-Access Pass provides attendees with full access to all 2025 Retail Shippers Expo & Trade Show sessions, events and meals (excluding Pre-Event RS BootCamp). Below is a comprehensive list of activities included with the All-Access Pass:

  • General Session
  • UPS Breakfast
  • Friday Lunch
  • PostalMate Reception
  • Saturday Breakfast
  • All Keynote & Featured Speakers
  • RS Expo Trade Show
  • All Breakouts Sessions
  • All Lab Sessions
  • FedEx Saturday Night Dinner
  • Sunday Breakfast
  • Town Hall Meeting
  • Open-Mic
  • Point-of-Sale Training Tracks
 
Register Now

PackageHub® (PBC) Franchisee

3-Day

$534

4-Day

$594

Standard Registration
February 3rd, 2025 – May 7th, 2025

Register for the RS Expo & Trade Show on or before May 7th, 2025 for Standard Registration pricing.

 

3-Day

$636

4-Day

$696

Last Chance Registration
May 8th, 2025 – Start of Event

It’s late, but not too late. You can still register for the RS Expo & Trade Show up until the day of the event.

NOTE: To receive the PBC Franchisee price, you must be a PBC Franchisee in good standing at the time of the event.

 

Premium Member

3-Day

$636

4-Day

$696

Standard Registration
February 3rd, 2025 – May 7th, 2025

Register for the RS Expo & Trade Show on or before May 7th, 2025 for Standard Registration pricing.

 

3-Day

$732

4-Day

$792

Last Chance Registration
May 8th, 2025 – Start of Event

It’s late, but not too late. You can still register for the RS Expo & Trade Show up until the day of the event.

NOTE: To receive the Premium Member price, you must be a Premium Member in good standing at the time of the event.

 

Basic Member

3-Day

$774

4-Day

$834

Standard Registration
January 27th, 2025 – May 7th, 2025

Register for the RS Expo & Trade Show on or before May 7th, 2025 for Standard Registration pricing.

 

3-Day

$870

4-Day

$930

Last Chance Registration
May 8th, 2025 – Start of Event

It’s late, but not too late. You can still register for the RS Expo & Trade Show up until the day of the event.

 
Trade Show Only & One Day Passes

Trade Show Only Pass

Day Pass

$25

Saturday, May 31st, 2025 11:30a – 4:30p
Registrations must be received by May 30th, 2025

If you can’t make it for the entire RS Expo & Trade Show, that’s a shame, but you can attend the Trade Show on Saturday. You must register in advance, by Friday, May 30th, 2025 for your Trade Show-Only Pass. Walk-up registrations on the day of the show will be charged $50 for a Trade Show Only Pass.

NOTE: There is no charge for the Trade Show if you register for any All-Access Pass.

 

ONE-DAY ALL-ACCESS PASSES

NOTE:  All 1-DAY passes include scheduled meal(s) for that day.

 

BASIC

$300

PREMIUM

$250

PBC

$200

Thursday
Pick the day that works for you!

The One-Day All-Access Pass provides attendees with full access to all sessions, events and meals for the day.

 

BASIC

$350

PREMIUM

$300

PBC

$250

Friday
Pick the day that works for you!

The One-Day All-Access Pass provides attendees with full access to all sessions, events and meals for the day.

 

BASIC

$350

PREMIUM

$300

PBC

$250

Saturday
Pick the day that works for you!

The One-Day All-Access Pass provides attendees with full access to all sessions, events and meals for the day.

 

BASIC

$200

PREMIUM

$175

PBC

$150

Sunday
Pick the day that works for you!

The One-Day All-Access Pass provides attendees with full access to all sessions, events and meals for the day.

 

NOTE: To receive the PBC Franchisee/Premium Member price, you must be a PBC Franchisee/Premium Member in good standing at the time of the event.

Pre-Event Training & Meal Only Passes

PRE-EVENT TRAINING

BASIC

$475

PREMIUM

$390

PBC

$375

RS BootCamp – Owners & Managers Seminar
WEDNESDAY — (11:00a - 7:00pm)

RS Boot Camp was developed by RS Academy for both new store owners and veteran operators and staff. As the seminar title indicates, this intensive program provides a comprehensive overview of what it takes to thrive in the retail shipping and business services industry. New owners will learn all the right steps, but of equal importance, we also show you how to avoid the costly mistakes many owners make. Veteran owners and staff will fine-tune and get their stores ‘back in fighting shape’.

The second student from the same store: PBC Franchisee – $275 | RS Premium Member – $290 | RS Basic Member — $375

 

BASIC

$120

PREMIUM

$90

PBC

$60

RS Academy Certification Training
THURSDAY — (8:00a - 12:00pm)
  • Packing 101 - Packing Essentials

NOTE: To receive the PBC Franchisee/Premium Member price, you must be a PBC Franchisee/Premium Member in good standing at the time of the event.

 

Meal Events Only

NOTICE: The All-Access Pass includes all meal events. These meal-only tickets are offered to accommodate spouses and attendees who do not purchase the All-Access Pass.

BASIC MEMBER

$130

PREMIUM MEMBER

$120

PBC FRANCHISEE

$110

Thursday Reception
Sponsored by: GLS

Time: Thursday Evening – 5:30p Presentation: TBD

 

BASIC MEMBER

$100

PREMIUM MEMBER

$90

PBC FRANCHISEE

$80

Friday Breakfast
Sponsored by: UPS

Time: Friday Morning – 8:00a Presentation: ASO Top Shipper Awards

 

BASIC MEMBER

$130

PREMIUM MEMBER

$120

PBC FRANCHISEE

$110

Friday Reception
Sponsored by: PostalMate

Time: Friday Night – 6:00p Presentation: TBD

 

BASIC MEMBER

$100

PREMIUM MEMBER

$90

PBC FRANCHISEE

$80

Saturday Breakfast
Sponsored by: ShipRite

Time: Saturday Morning – 8:00a Presentation: TBD

 

BASIC MEMBER

$175

PREMIUM MEMBER

$160

PBC FRANCHISEE

$145

Saturday Dinner & Entertainment
Sponsored by: FedEx

Time: Saturday Night – 7:00p Presentation: TBD

 

NOTE: To receive the PBC Franchisee/Premium Member price, you must be a PBC Franchisee/Premium Member in good standing at the time of registration and the event.

Register Now
 
CANCELLATION POLICY
ALL REFUNDS BASED ON DATE OF CANCELLATION

We understand that sometimes plans change and you may need to cancel your registration for RS Expo. In the event of a cancellation, our policy is as follows:

  1. Cancellation requests made on or before May 1, 2025 will receive a FULL REFUND minus a $25 processing fee per attendee.
  2. Due to cost commitment deadlines required to produce the event, cancellation requests made after May 1, 2025 but before May 17, 2025 will receive a 50% REFUND per attendee.
  3. Cancellation requests made after May 17, 2025 will not be eligible for a refund.

Please note that all cancellation requests must be submitted in writing via email to eventregistration@rscentral.org . Refunds will be issued within 14 days of receipt of the cancellation request.

If the event is cancelled by RSA due to unforeseen circumstances, participants will receive a FULL REFUND of the registration fee. However, the organizers will not be responsible for any other expenses incurred by participants such as travel or accommodation costs.

Thank you for your understanding and cooperation in our cancellation policy. If you have any further questions, please don't hesitate to contact us.

HOTEL RESERVATION CANCELLATION POLICY:
Hyatt Regency Dallas offers guests the ability to cancel their individual reservations without penalty.


Guest must call by 11:59 PM CST; 72 hours prior to their scheduled arrival date to cancel the reservations to avoid being charged one (1) night room and tax. Any reservation that is not canceled and does not arrive will be charged (1) night room and tax to the guaranteed method of payment on the reservation.

2025 RS Expo Attendee Age Restrictions
Retail Shipping Associates love kids (many of us have one), but the 2025 RS Expo is produced for our members and industry providers as a business meeting.

Attendees invest time and resources to attend, so it is important they receive full value for the investment.

In that spirit, following is our event policy regarding age restrictions: Attendees are required to be 13 years of age or older and must have a paid Expo pass.

This will allow teens that are working for members to obtain training and the other valuable knowledge available at Expo.

Children may attend meal-only events with a paid meal ticket.

Hyatt Regency Dallas

 300 Reunion Blvd | Dallas, Texas | 75207 PH: (214) 651-1234| WEB: www.HyattRegencyDallas.com

An Iconic Hotel In
Downtown Dallas

Located downtown next to an iconic Dallas landmark Reunion Tower, Hyatt Regency Dallas is a gateway to the best of the city. Live, work and be yourself at our inviting, contemporary hotel near the Dallas Convention Center and within walking distance of many tourist attractions, including Dealey Plaza and the Historic West End. Whether you are here to work or play, Hyatt Regency Dallas is designed to meet all of your needs. Enjoy complimentary wifi in spacious rooms and suites with prime views overlooking downtown Dallas or the Trinity River Greenbelt.
 

Room Rates

$159Per Night

ROOM BLOCK DEADLINE:
Room rates guaranteed until May 7th, 2025
or until the room block is full.

Reserve A Room
 
HOTEL RESERVATION CANCELLATION POLICY:

Hyatt Regency Dallas offers guests the ability to cancel their individual reservations without penalty.


Guest must call by 11:59 PM CST; 72 hours prior to their scheduled arrival date to cancel the reservations to avoid being charged one (1) night room and tax. Any reservation that is not canceled and does not arrive will be charged (1) night room and tax to the guaranteed method of payment on the reservation.