The Leading Voice of the Retail Shipping Industry
With over 8,000 members and growing, Retail Shipping Associates is a trade organization that supports the entire retail shipping community through training, vendor/carrier relations, profit-directed programs and advocacy.
As the largest organization of its kind, RSA’s 8,000+ membership is comprised of both independent (non-franchise) and franchised stores throughout all 50 states, the US Virgin Islands, and Puerto Rico.
Long-standing relationships with DHL Express, FedEx, UPS and USPS positions RSA to uniquely represent our constituency (our Members) with our carrier-partners.
In addition to our carrier relations, we also cultivate and maintain relationships with the vendors who provide either products or services to the industry—in many cases, we’ve leveraged the buying strength of 8,000+ stores and negotiated pricing and discounts that are exclusive to RS Associate Members and guaranteed by the vendor to be the best available to the industry.
Built on Partnerships that Deliver
Our long-standing relationships with key carriers—including DHL Express, FedEx, UPS, USPS, Maersk and GLS—allow us to advocate for retail shippers at the highest levels. That influence extends beyond carriers. Through our Platinum Supplier Program, we’ve secured industry-leading pricing, valuable programs, and dedicated support from top vendors.
Advocacy that Moves the Industry
RSA is a proud member of the Package Shippers Association, a Washington, DC-based organization that works to protect the interests of parcel shippers nationwide. We actively monitor and engage with regulatory agencies such as the Postal Regulatory Commission, Transportation Security Administration (TSA), and the Department of Transportation to ensure our members’ voices are heard. We stay ahead of industry changes—so our members are never left behind.
A Mission Centered on You
Everything we do is designed to strengthen the financial well-being of our members. Our programs, resources, and training are tailored to the real challenges of running a retail shipping store—and backed by a team that knows the business from the inside out. From profit-focused training to real-world compliance support, our programs are built to help you succeed every day and over the long haul.
Committed to Progress Since Day One
Founded in 2007 by industry veterans, RSA was built to give retail shipping professionals the representation and resources they deserve. With decades of hands-on experience as store owners and advocates, our leadership understands the challenges you face—and how to meet them head-on.
We don’t rest on what worked yesterday. Our training, programs, and tools are continually updated, vetted by experts in the field, and built to reflect the real needs of today’s stores. We hold ourselves to the highest standards—so our members can do the same. Because at RSA, your success is the measure of ours.