Million Dollar Store

Instructors

Brandon Gale

President – RS Associates & PackageHub^®

President of RS Associates (RSA) and PackageHub Business Centers® (PBC), Brandon got started in the industry in 1984 as co-founder of Eagle Postal Centers, a 38-store chain of licensed and corporate retail shipping centers located in Texas. In 2007, Brandon founded and developed Retail Shipping Associates, the largest trade organization for retail shippers. Brandon is also responsible for developing PackageHub Business Centers®, a franchise with over 750 members across the United States.

Brandon’s commitment to the retail shipping industry is unwavering. He believes that both RSA and PBC play a critical role in the success of its members by providing programs, training, support, advocacy, and resources that make the difference between mediocrity and excellence.

Rut Scarborough

IT Director – RS Associates & PackageHub^®

An industry veteran of 28 years, Rut brings to RS Associates a truly unique set of talents. A mechanical engineer by degree, he spent over 21 years with Duke Energy as a Nuclear Plant Test Engineer and an IT Consultant in Nuclear Information Technology. At the same time, he and his wife Fran owned and operated a chain of six retail shipping stores.

As IT Director for RS Associates, Rut is responsible for the company’s operation through automation. His knowledge of best industry practices provides the backbone for the company’s e-identity. From online Associate registration to drop-off payment administration, his activities ensure the smooth operation of all RSA programs.

In addition, Rut is a Senior Instructor and content developer for RS Academy.

Rajan Dorasami

Operations Director – PackageHub^®

Owner – Box & Ship | Ft. Worth, TX

Rajan has owned Box & Ship in Fort Worth, Texas since 2002. During that time, Box & Ship has experienced phenomenal growth and continues to improve year after year. Rajan has taken part in numerous industry forums, educational classes and conventions and is proud to serve on the RSA Member Advisory council. Rajan is part of the RS Advisory Council and his store, Box & Ship, is a proud member of the PackageHub Business Centers® franchise.

Charlie Bournis

Former Owner – Office 11211 | Brooklyn, NY

Charlie Bournis is the owner and operator of Office 11211 in Brooklyn, New York. Office 11211 started as a cell phone store in 2001 and eventually morphed into a full-fledged packing and shipping store. In 2013 Charlie bought out his competition and expanded to the other side of the neighborhood opening a second store which he successfully sold in 2022. Charlie is part of the RS Advisory Council and his store, Office 11211, is a proud member of the PackageHub Business Centers® franchise.

2025 Exhibitors

FotoZoomer

FotoZoomer is a walk-up, self-service, standard picture to poster-size, full color printing system. The system has the ability to print digital pictures that are stored on DVDs, CDs and standard digital camera storage media. Using a simple to use interface the customer can walk-up to the system and load their images.

iPostal1

Partner with the #1 Digital Mailbox service worldwide to gain more new virtual mailbox customers and create a new recurring revenue stream. Our industry-leading technology will save you time and money to maximize profit. Free training and no cost to get started.

Kobis

Kobis.com is a distributor of personalization equipment and supplies, and an Authorized Reseller for DNP, Roland, and other leading manufacturers. We specialize in Digital Photography solutions, including the New DNP IDW500 Passport and ID system, and DNP SL620A Snaplab+ Photo Kiosk System. If you are ready to upgrade your current equipment, or add these profitable solutions to your store, visit us at the Orlando RSA Expo for a live demo.

PostalMate (EVENT SPONSOR)

PostalMate® is a powerful shipping application used by thousands of retail shipping centers throughout the United States. PostalMate's® comprehensive rate comparison screen allows the shipper to see the date and time of delivery for packages carried via DHL, FedEx, and UPS. This information is updated in real-time to give you the most accurate information available.

Refund Retriever

Refund Retriever monitors the packages you send to ensure you're not losing money on shipping efforts. Through our easy-to-set-up and easy-to-use services, Refund Retriever monitors your invoices, shipping disputes and any expenses billed to your shipping account... ultimately identifying if late packages have been delivered as well as if any billing mistakes have been made. Through this process, Refund Retriever then identifies what refunds you are due to be credited for and processes these to ensure you are refunded accordingly.

ShipRite

ShipRite™ Software is the leading developer of Point of Sale systems for the retail shipping industry. Our flagship product, ShipRite™ Global Connect, is used in retail shipping centers throughout the U.S. (including Hawaii and Alaska), Canada, Puerto Rico, Guam and the US Virgin Islands. ShipRite Global Connect™ is in use in many different types of retail shipping outlets:

TechShed

TechShed has been a leading provider of Point-Of-Sale hardware and supplies to mail and parcel centers across the USA since 1995, and more recently to other retail outlets including ecommerce shipping stations. PCSynergy, the creators of Postalmate, selected TechShed to become their Certified Partner for POS hardware for PostalMate. We know POS hardware well and resolve technical problems every day for businesses all over the USA.