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Packing 101: Basic Packing
Learn the dynamics of packing and how to protect from damage when preparing shipments. Package Carriers have specific rules and guidelines that must be followed to properly protect and insure contents. Class covers the basics of package design and construction and the use of packing tools, packing materials and shipping containers. Topics include: |
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| 4 |
| credit hours |
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| Core Class |
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The Distribution Environment |
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Carrier Requirements |
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The Dynamics of Packaging |
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Shipping Containers |
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Cushioning Materials |
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Packing Tools |
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The Packaging Process |
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Packaging Demonstrations |
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INSTRUCTORS:
Rut Scarborough – RS Associates
Director, Information Technology |
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COURSE FEE:
$85 per student | $76.50 for RS Premium Members |
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Packing 102: Advanced Packing
Stock box sizes don’t always fit items being shipped or sent via freight. Custom box/container design and construction is an art, and the product can be a significant profit center with extraordinary margins. Learn – and practice - professional techniques for custom box building for fragile, large, awkward and valuable items. Become your neighborhood Packaging Expert. The lab-based course curriculum includes: |
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| 3 |
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| Core Class |
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Packaging Dynamics |
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Carrier Considerations |
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Packaging Design |
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Corrugated Carton Design & Construction |
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Carton Design Diagrams |
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INSTRUCTORS:
Rut Scarborough – RS Associates
Director, Information Technology |
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COURSE FEE:
$85 per student | $76.50 for RS Premium Members |
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Shipping 102: International Shipping
International shipping is a substantial profit center for retail shipping centers, but remembering every detail, procedure, and regulation can be a challenge. Rules and services can change every day - and knowing how to adjust to those changes can mean the difference between great profits and great losses! Course curriculum includes: |
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| 4 |
| credit hours |
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| Core Class |
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Carrier-specific regulations & updates |
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Customs documentation |
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Restrictions and Prohibitions |
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Red Flag countries |
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Shipping options |
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Resources & Forms |
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INSTRUCTORS:
Karen Grant – RS Academy
Senior Instructor |
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COURSE FEE:
$75 per student | $67.50 for RS Premium Members |
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Operations 102: CMRA Mailbox Rental Management &
USPS Approved Shipper Program
If postal services are a part of your product mix, the United States Postal Service plays a vital role in your day-to-day operation. As a regulator, the USPS requires compliance with the rules and regulations imposed on private mail box rental services through the Commercial Mail Receiving Agent (CMRA) program. And as a business partner, the USPS Approved Shipper Program provides marketing tools and operational support for reselling USPS products and services in your center. This three-hour operations course covers all the basics – and all the bases. Topics include: |
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| 3 |
| credit hours |
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| Core Class |
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CMRA Guidelines |
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Compliance Issues |
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Mail Center Security |
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Aviation Security and Hazardous Materials |
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USPS Approved Shipper Program |
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INSTRUCTORS:
Karen Grant – RS Academy
Senior Instructor |
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COURSE FEE:
$75 per student | $67.50 for RS Premium Members |
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Operations 501: Retail Shipping Operations 2008 Update
When rules and regulations change, so does the way you do business. It’s not enough just to know the changes - you need to understand how they will affect you, your business and your customers. And equally important, you need to know how they will affect your profitability.
Designed as a continuing education class for veteran operators, this three-hour forum examines changes, additions and eliminations of products, services and procedures affecting the retail shipping industry. Lead by RS Associates president Brandon Gale, this year’s Update focuses on: |
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| 3 |
| credit hours |
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| Core Class |
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Domestic Shipping changes |
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International Shipping changes |
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Carrier Business Rule changes |
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Mail Center Security issues |
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Aviation Security restriction |
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INSTRUCTORS:
Brandon Gale – RS Associates
President |
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COURSE FEE:
$75 per student | $67.50 for RS Premium Members |
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Notary 101: Notary Basics
This course provides the information necessary to develop the skills and confidence to perform virtually any notorial act. Presented in three parts to lead the student logically from an understanding of the basic concepts of notarization, through comprehension of the various notorial acts, and an appreciation of the subtleties of the Notary’s professional responsibility. Course information is state-specific when appropriate. |
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| 3 |
| credit hours |
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| Elective Class |
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INSTRUCTORS:
Brandon Gale – RS Associates
President |
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COURSE FEE:
$65 per student | $58.50 for RS Premium Members |
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Sales & Marketing 102: Corporate Sales & Marketing
Business-to-business (B2B) sales can mean big profits for your small business. Targeting local companies as clients may require a lot more effort than courting individual consumers, but the payoffs can be huge. To get your foot in the door, you need to learn the tricks of the corporate trade. Topics include: |
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| 3 |
| credit hours |
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| Elective Class |
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The Culture of Corporate Sales |
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Identifying and Understanding your Buyer |
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Preparing Bids & Proposals |
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Corporate account administration/management |
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INSTRUCTORS:
Brandon Gale – RS Associates
President |
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COURSE FEE:
$75 per student | $67.50 for RS Premium Members |
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Sales & Marketing 201: New Customer Prospecting & Customer Retention
The retail shipping business today is rife with new competition. Budgets are shrinking, and center owners are stretched to the limit to do more with less. The need to reach out and find new customers in new markets while keeping existing customers is more important than ever.
This course covers the tools and resources that can help you expand your market and win new customers—and solidify your relationship with customers you’ve worked so hard to cultivate. Expand profitably into vertical and horizontal markets by learning to: |
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| 3 |
| credit hours |
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| Elective Class |
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Coordinate sales and marketing efforts to optimize lead generation and consumer interest |
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Use multiple lead generation vehicles, including Internet resources and store websites, direct mail, email, guerilla marketing, referrals and others Public Relations campaigns—the best kind of advertising--FREE |
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Identifying and prioritizing your best prospects |
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Increase the percentage of leads who become profitable customers |
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Customer retention programs |
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INSTRUCTORS:
Brandon Gale – RS Associates
President |
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COURSE FEE:
$75 per student | $67.50 for RS Premium Members |
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