Frequently Asked Questions

Q1. Who can use RS Freight?

Q2.

Do I have to schedule the pickup with the freight carrier?

Q3. What if I am a Premium member of RSA?

Q4. Can I estimate the weight of my shipment?

Q5. What is a Freight Class?

Q6. Why freight shipping?

Q7. How do I quote and book Air Freight?

Q8. What is a NMFC number?

Q9. What is a lift-gate (Tailgate - No Dock) and when would I need to order one?

Q10. Can I schedule a shipment and have it picked up on the same day?

Q11. What should I do with the Bill of Lading?

Q12. What happens if my shipment isn't ready when the driver comes?

Q13. How do I purchase declared value coverage?

Q14. What if a shipment is damaged, how do I file a claim?

Q15. Are transit times guaranteed?