I'm all set up, what do I do?
The next thing to do is to just wait for your first sign up.
Anytime Mailbox generates signups for you, and you can also promote your new virtual mailbox service to your customer base.
When a renter signs up, we will send you and email notification.
Check out this tutorial video/article about the application process.
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Congratulations, you have a new Renter. now what?
Anytime Mailbox checks the identity verification documents of each renter to ensure they meet the minimum requirements.
If everything looks good, we send it over to you for your approval.
Check out this video tutorial/article about when to approve or reject a renter application:
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I received my first piece of mail, now what?
Before you upload and assign any mail item, make sure the renter is already verified.
Check out this article on how to identify universal renters:
If they are a verified renter, go ahead and assign the mail item to their mailbox!
Check out this article to know how:
Action Requests: What are they?
At this point, renters will now begin to send you Action Requests.
These are basically instructions from the renter on how to handle their mail items.
Check out the articles below for some of the most common ones.
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Billing
You may receive inquiries from your renters regarding their bill. if you are not sure hot to answer their questions, please reach out to Anytime Mailbox support in any of th emethods below:
Phone: +1 868 444 8417
Email: service@anytimemailbox.com
Whatsapp: (775) 235-4611
Our Dedicated Operator Support Team is available form Monday to Sunday - 5 AM to Midnight PST
Please feel free to contact if you need support on anything from account setup to Renter sign-ups, to billing and new Renter verification.
To learn how to track and view your Renters Monthly Usage and Invoicing works, please view and read the video tutorial/articles that can help with these concerns.
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