Frequently Asked Questions
How are orders shipped?
Our regular carrier is Federal Express. If there is a reason you prefer another method, please let us know and we'll cheerfully accommodate your request.
How do I place an order?
1) Call it takes two at 800.331.9843
2) Place your secure order online.
3) You may request a catalog, 4info@ittakestwo.com, with order form included and put the order together yourself. You can then fax it to us at 507-665-3473.
How do I pay for my order?
To expedite your first order, we suggest prepayment by credit card. We accept Visa, MasterCard, Discover, and American Express. Once you have ordered with us, we’ll be happy to set up Net 30 terms, with approved credit. We also accept checks.
Is there a minimum order and reorder amount?
Our minimum opening order is just $175.00, and our minimum reorder is $90.00.
What is a "Bestseller Order?"
We are happy to choose best-selling card designs or gift products for you based on the size of the order you wish to place. This option has proven to be very popular for busy store owners who are comfortable letting us help in this way!
Do I have to include a display when I order?
No, you may order our greeting cards with or without a display.
What type and size of displays do you offer?
We sell a variety of sizes and types of displays. Specific details on prices and sizes can be found in our Display Options section online or on the order form found in our catalog.
Do I have to pay for a display or is it free?
If you order a filled display, it is offset with free product but you will be billed for freight.
Does the display come with a header?
Yes, when you order a display, you get a full-color header that attaches to the top of the display. If you are not ordering a display from us, but would still like a header, just let us know and we will send you a full color, two sided header free of charge. Greeting card packages come with an occasion header for display pockets.
Once I place an order, how long before it arrives?
Product orders ship within 3 – 5 business days from Le Sueur, MN. Displays are drop-shipped from display company locations.
Returns:
Requests for returns on a larger scale must be made within 10 days of receipt. Unauthorized returns of saleable merchandise are subject to a 20% restocking fee, $20 minimum.
Additional questions? Please call 1-800-331-9843 or email your questions to 4info@ittakestwo.com. We are here to help. Thank you for your interest!