Frequently Asked Questions
What’s the most effective way to maximize my return on investment with SmashDiscount Kits?
Place the kit on the counter near your register. These products sell themselves and fast! These are the perfect impulse items that everyone needs.
Also, make sure to post the marketing material we provide you in your store so customers know you carry the products.
How does your 90-day money back guarantee work?
If you are unsatisfied with the kit for any reason within 90 days of purchase, return the products to us. Once we have received the products, we will refund your purchase price minus the wholesale value of the items you have sold. It’s that simple.
What happens if a customer returns an item to my store?
If a customer returns an item because it was defective, we will replace the item for FREE on your next order or credit you back the price you paid for that item. Our retail returns are extremely low, less than 2%. We stand behind the quality of your products!
What is SmashDiscount’s exchange policy?
If a product is not selling in your store and you would like to have another product in its place, email us at orders@smashdiscount.com and let us know what product you would like to exchange and we will swap out the products at an equal value.
Is there a minimum to order?
There is NO minimum to order. However, all orders over $100 receive FREE shipping.
Do I have to purchase one of the three kits or can I make my own configuration?
The Silver, Gold, and Platinum kits are the most popular among our customers. However, you can create whatever configuration you would like as far as items and quantity for your kit. All NEW orders that are $275 or more will receive the Acrylic display free of charge.
How quickly will my order be fulfilled?
Orders are fulfilled within 24-48 hours of purchase (except on weekends and holidays). As soon as your order is packed and shipped, you’ll get an e-mail confirmation and tracking number.
We take order fulfillment and turnaround time very seriously. SmashDiscount processes orders quickly because we ship from our own 30,000 sq ft warehouse – no drop shipping! Once your order has processed all you need to do is sit back, relax and wait for your products to arrive.
Why should we carry your products?
People want and need these products! Over $20 billion of cell phone accessories are purchased every year in the United States. SmashDiscount Smartphone Accessory Kits are the easiest and most effective way to meet your customers’ needs while boosting your bottom line. The upfront costs are minimal and our 90-day money back guarantee ensures there is no risk to your investment. Give your customers another reason to visit your store and utilize your services by carrying these items.