Frequently Asked Questions
What is PackageMapping?
We provide Package Tracking services to stores like you. We made it really easy by providing a fully functional widget that you place on your website. Your customers never leave your website to track their packages.
What is the Tracking Widget?
The Tracking Widget is a ready-to-use widget that you place on your website with a little bit of JavaScript and provides all the necessary functionality for package tracking. There is no programming required. It’s quick, easy, and saves you time and money. We provide several ways for you to customize the Tracking Widget to match your website style and needs.
Which carriers do you support?
We currently support over 15 carriers including, but not limited to, UPS, U.S.P.S., FedEx, and DHL. For a full list of supported carriers, please visit our website at commercial.packagemaping.com
Do you have setup fees or contracts?
No setup fees. You can cancel at any time.
What is the billing cycle?
All of our plans are monthly.
Can I change my plan at any time?
Yes, you can upgrade or downgrade at any time. For RS Premium members, please contact us for possible discounts after switching your plan.
What happens if I reach my plan’s shipment limit?
If you exceed your plan’s shipment limit, we will continue to display tracking data, but we will contact you to see if we might be able to better serve you with a different plan.
How many websites can I place the Tracking Widget on?
The number of websites will be determined by the plan you choose. If you need more you can upgrade your plan or contact us for a quote.