Please be advised that an important database upgrade is scheduled this weekend that will result in WebShip, Online Pickup and Rating being unavailable on Saturday, May 12. The expected outage window is from 3:00 PM ET to 10:30 PM ET on Saturday.
During this time, customers will see an out of service message when attempting to prepare a shipment. All other functionality on the DHL-usa.com website will be accessible.
We apologize for the inconvenience and appreciate your patience during the upgrade.
Head of Customer Facing IT